QA Specialist
Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.
We are seeking a QA Specialist to join our team immediately. This individual will work closely with developers, product managers, and user experience designers to help facilitate high-quality production releases. Lucid is a hybrid, remote-friendly workplace. We promote a healthy work-life balance by allowing employees to work remotely or from one of our offices in Utah or North Carolina.
As a QA Specialist, you’ll help launch new features and fixes to our product line. You’ll be a fully integrated member of a scrum team while having the support of the entire QA team if your workload becomes overwhelming, or if you need a second set of eyes. As a team, we believe our time is best spent testing, so we don't spend a lot of time writing test plans which allows us to act swiftly and better streamline our internal operations. As a QA Specialist, you’ll have a high level of autonomy, and a self starter attitude is crucial. Your typical day-to day responsibilities will include stand-up meetings, reviewing changes to our features, and testing new functionalities using the Session Based Testing approach. You’ll also have weekly 1:1 meetings to facilitate an open discussion with your manager about your current needs and long term career goals.
About you:
- Likes to brainstorm
- Likes to look at things from different vantage points
- Notices overlooked errors and tends to be very thorough
- Notices ambiguity and asks clarifying questions
- Likes to troubleshoot
- Likes learning everything a software can do
- Passionate about people having a good experience
Responsibilities:
- Holistically considers and advocates for quality in how scrum teams build and maintain our software
- Consider various use cases and apply those to testing new features and bug fixes
- Use manual testing to mimic the way users would interact with our software (no testing from a code perspective)
- Work with entire QA team to complete testing for larger initiatives like new product launches
- Collaborate with product management, design, and development teams on the quality of the user interface, functionality, and specifications of new features
- Attend all meetings with your development team and enable all to be quality advocates
- Help maintain team’s bug backlog, prioritizes bugs, helps drive them to completion
- Apply critical thinking to identify areas for improvement with our software and QA practices
- Analyze new changes to our products to identify and prioritize potential risks that could impact quality
Requirements:
- Ability to be organized, detail-oriented, and thorough
- Strong curiosity, creativity and tenacity toward imagining use cases and software functionality
- Passionate about quality and empathetic toward the user experience
- Can easily thrive working in a fast-paced, evolving industry
- Ability to work well with and communicate with others
- Prefers working on a collaborative team to achieve common goals
- Ability to meet expected team deadlines for testing new changes
- Bias towards finding solutions instead of just identifying problems
- Can relate to Lucid Software's products and core values
- Strong display of ownership and a desire to grow in career
- 0-3 years of experience
Preferred Qualifications:
- Experience with Jira and Confluence
- Experience working on a scrum team or within an Agile framework
- Genuine enjoyment of software quality assurance work
- Passion for our products and associated use cases
- Desire to be on a highly productive, fast-paced team
- Experience with web application testing
- Experience with development and execution of test suites
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