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Technical Support Engineer, Web3

LUKSO is seeking a talented Technical Support Engineer to join our Developer Relations team. As a key player in our mission, you will collaborate closely with the DevRel team to address community issues, provide robust solutions, and elevate the overall developer and user experience.

We’re focused on bringing blockchain technology to its next frontier with new tools and standards that are revolutionising the way the world interacts with blockchain. Creators and users will be able to have a seamless Web3 experience with LUKSO's future-proof solutions and we welcome talent around the world to join us in building the most innovative tools for the New Creative Economy.

LUKSO was Co-Founded by Chief Blockchain Architect, Fabian Vogelsteller, author of ERC-20, ERC-725, Web3.js, Mist Browser and former Lead Dapp developer of Ethereum and Marjorie Hernandez, an early blockchain strategist working with Ethereum, IOTA Foundation and world-renowned brands, who also Co-Founded THE DEMATERIALISED.

LUKSO is now being developed by 40+ people around the globe and we are looking for motivated and passionate people who are up to the task of joining us in building out the foundation for the New Creative Economy and the apps that power it.

In one year you’ll know you were successful if you’ve…

  • Collaborated with the DevRel team to address community issues and provide effective solutions.
  • Act as the frontline support, possessing valuable information and serving as a conduit for feature improvements and user interaction.
  • Foster positive relationships within the community to enhance overall satisfaction and happiness.
  • Work autonomously in an environment where your contributions matter, surrounded by some of the brightest minds in the industry.
  • Connect closely with key stakeholders, such as as Product Manager and Apps Team Lead, to align support efforts with company objectives.

A background like this helps:

  • 3+ years of experience working in software development or blockchain technical support, with a solid understanding of blockchain technology and dApps.
  • Proven engagement with communities and commitment to user satisfaction.
  • Ability to analyze and troubleshoot complex technical issues, with a collaborative approach to problem-solving with cross-functional teams.
  • Demonstrated ability to work autonomously in dynamic environments, contributing ideas for product improvement and user experience.
  • Shown the ability to put together well formulate articles, write-ups or documentation. 
  • Bonus points: Knowledge of UPs, LSPs or LUKSO! 

What We Offer: 

  • Innovation-driven working environment, where you’ll be part of a project that aims to set new standards in the industry and change the world we live in:
  • Team lunches and social activities
  • Frequent conference attendance & company-wide off-sites
  • Regular in-office health & sporting activities
  • Collaborative squads and a flat structure, with a renowned team of industry experts
  • Work fully remote CEST +/-4h or from our picturesque LUKSO office located in Berlin spread over three floors (community, tech & creative) overlooking the Spree River. 

LUKSO is the new blockchain for the Creative Economy. As a next-generation layer-1 EVM blockchain, LUKSO has introduced new tools and standards that will bring blockchain technology to its next frontier. The building blocks for the New Creative Economy will revolutionize the way users and creators interact with the blockchain. From Fashion, Art, Music, Entertainment, Gaming, Social Media and more, we welcome you to explore our open and interoperable blueprint for the physical and digital worlds.

LUKSO has introduced new standards called LUKSO Standard Proposals (LSPs), which are the building blocks for the New Creative Economy. These building blocks can be used to create user-friendly dApps and lower the barriers of entry in Web3 for all creators and users.

Universal Profiles bring social identity to blockchain and improve the overall user experience in Web3. With upgradable security, these platform-agnostic smart-contract-based accounts empower users and creators and allow for true ownership, interoperability, transaction relay services and more. 

LUKSO’s new standards allow for flexible NFTs that are extensible and directly compatible with Universal Profiles. NFTs 2.0 are updatable, safer and have unlimited metadata, batch transfers and even better IDs.

LUKSO is bringing blockchain beyond DeFi with Cultural Currencies. The future of blockchain is social, and LUKSO’s essential, future-proof solutions are reshaping the way the world interacts with the blockchain.

You belong here.

At LUKSO, we welcome applicants from around the world of all abilities, race, ethnicity, gender/gender expression and age to explore our solutions and join us in building out the foundation for the New Creative Economy. We look forward to meeting you!

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