Sales Representative – Telehealth (Patient Conversion)

About LumiMeds

LumiMeds is a fast-growing U.S.-based telehealth company focused on weight management and long-term metabolic health. We work with a fully remote, globally distributed team and pride ourselves on moving quickly, communicating clearly, and building systems that actually work.

If you’re someone who thrives in a high-ownership environment, values structure and accountability, and enjoys working with U.S.-based teams, you’ll feel right at home here.

Company Description

LumiMeds is a fast-growing telehealth company focused on weight management and long-term metabolic health. We work directly with patients seeking provider-guided care and personalized treatment plans. Our mission is to make high-quality healthcare accessible, transparent, and patient-first.

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About the Role

This is not a traditional insurance or call-center sales role.

We’re hiring a Sales Representative who can own the full conversion process — from first inquiry to scheduled provider consult — in a fully remote, startup environment.

You’ll work with warm, inbound leads who have already expressed interest. Your job is to educate, build trust, follow up consistently, and guide patients to the next step. No scripts. No hand-holding. No “just transfer the lead.”

If you thrive in autonomy, follow-through, and accountability, you’ll do well here.

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This Role Is NOT a Fit If You:

• Have only worked in insurance call centers or BPO environments

• Rely heavily on scripts and rigid call flows

• Only handled one step of the sales process (e.g., just calling or just scheduling)

• Need constant supervision or approvals to move a lead forward

• Prefer highly structured, slow-moving organizations

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This Role IS a Fit If You:

• Have experience in startup, telehealth, DTC, or remote sales

• Are comfortable owning follow-ups and conversions end-to-end

• Know how to handle objections with empathy and clarity

• Can manage your own pipeline and prioritize leads independently

• Enjoy fast-paced environments where processes evolve

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Key Responsibilities

• Engage with potential patients via phone, SMS, chat, and email

• Educate leads on LumiMeds’ programs using approved, non-clinical messaging

• Follow up persistently and thoughtfully with warm leads

• Schedule qualified patients for provider consultations

• Maintain accurate CRM notes and pipeline updates

• Hit monthly conversion and follow-up KPIs

• Collaborate with care and operations teams for smooth onboarding

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Qualifications

• 3+ years of sales or customer success experience

• Proven experience in a fully remote sales role (required)

• Experience in telehealth, healthtech, wellness, SaaS, or DTC strongly preferred

• Demonstrated ability to meet or exceed conversion goals

• Strong communication skills with a patient-centered approach

• Comfortable using CRMs, Slack, Dialpad, spreadsheets, and similar tools

• Highly organized, self-motivated, and proactive

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Compensation

• Base + commission

• Fully remote

• Growth opportunities in a scaling telehealth startup

How to Apply

If this role sounds like a fit, we’d love to hear from you. Please submit your application in English and ensure your resume reflects relevant experience for the role.

This position is open to candidates based in approved locations, depending on the role and business needs. Qualified applicants will be contacted for next steps.

LumiMeds is an equal opportunity employer. We hire based on skills, experience, and alignment with our values.

Please note: This role requires professional-level English communication and availability to work U.S. business hours.