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Volunteer Coordinator

Carmel, Indiana

Reports To: Executive Director 

About Luminary Hospice:  

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey.  

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.    

About the role:  

Responsible for planning, coordinating, and managing all volunteer program activities in the organization. 

Job Responsibilities:  

  1. Develop and maintain volunteer training and orientation programs.
  2. Recruits, educates and selects volunteers from at least three (3) recruitment sessions a year.
  3. Establish a need for volunteer services with the patient and family/caregiver and the entire hospice team.
  4. Supervise and evaluate volunteers in a timely and appropriate manner.
  5. Maintains monthly statistics.
  6. Maintains current personnel files.
  7. Reevaluate the volunteer program as necessary.
  8. Coordinate support/education meetings.
  9. Attends interdisciplinary group meetings.
  10. Provides information to individuals and community groups about hospice volunteer services.
  11. Participate as needed in the budget preparation for program development.
  12. Actively participates in quality assessment performance improvement teams and activities.
  13. Accepts and performs other related duties and responsibilities.  

Job Qualifications:  

  1. At least three (3) to five (5) years' experience in health care preferred.
  2. College degree, advanced degree in human services preferred.
  3. Minimum of two (2) years' experience in a health care setting.  Hospice and/or volunteer experience preferred.
  4. Ability to supervise, coordinate, and evaluate volunteer services.
  5. Understands hospice philosophy.
  6. Ability to organize and develop volunteer hospice personnel for both patient and organizational needs.
  7. Ability to manage a group of individuals providing volunteer time and who will be considered employees. 

Physical Demands:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds.  

Equal Employment Opportunity:  

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications.  

Compensation and Benefits:  

Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals. 

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