Operations Manager

Since 1978, Lumos & Associates has provided professional engineering, surveying, geotechnical, and construction management services to clients across northern Nevada, California, and, more recently, southwestern Idaho. At Lumos, we are committed to fostering a positive, engaging, and highly collaborative workplace where employees can thrive. We invest in nurturing talent, encouraging professional development, and creating an environment that supports employee well-being. Our focus is on the growth of our business, guided by our five core values: Stay Moving, Dip Down, Own It, Make it Right, and Take Pride.

We are looking for a proactive, organized, and people-focused Operations Manager to lead the day-to-day internal operations for our 7 offices in 3 states. This role is perfect for someone who thrives on balancing team leadership, vendor relationships, systems management, and cross-functional projects — and who enjoys turning challenges into streamlined solutions.

This position will touch every part of our organization. If you enjoy wearing multiple hats and making a real impact, we’d love to hear from you.

Key Responsibilities

• Oversees the day-to-day administrative operations to ensure smooth functioning and high productivity. Ensures high levels of service delivery by continuously improving internal operations that support customer needs and satisfaction.
• Analyzes existing processes, identifies inefficiencies, and implements improvements to streamline workflows and enhance operational performance.
• Monitors and manages departmental budgets, controlling costs and identifying areas for cost savings without compromising quality or performance.
• Lead and simultaneously manage multiple special projects, ensuring timely delivery, resource allocation, and coordination with relevant teams to achieve project, stakeholder, and company objectives.
• Acts as liaison with office administration vendors, fostering effective relationships with client representatives.
• Leads or supports cross-functional projects, ensuring timely delivery, resource allocation, and coordination with relevant teams.
• Oversees the management of resources, materials, and inventory, ensuring sufficient supply and minimizing waste.
• Addresses and resolves operational challenges, making decisions to minimize disruptions and maintain productivity.
• Supervises, mentors, and develops administrative staff, providing guidance and ensuring they meet performance and productivity standards.
• Participates in management staff meetings and attends other meetings, such as workshops, seminars, and conferences.
• Work closely with other departments (e.g., HR, finance, operations) to align operational goals with overall business objectives.

 What You Will Bring

• Bachelor’s degree in business administration or related field, or a combination of equivalent experience and education.
• Minimum 7 years of progressive office administration experience supporting multiple geographical locations.
• High ethical standards and commitment to maintaining sensitive and confidential information.
• Lead and manage multiple special projects, ensuring timely delivery, resource allocation, and coordination with relevant teams to achieve project, stakeholder, and company objectives.
• Demonstrated ability to work independently with minimal supervision; self-starter who takes initiative and proactively identifies and solves problems.
• Computer proficient with advanced knowledge of Microsoft Office products (Word/Excel/Outlook/PowerPoint).
• Professional interpersonal skills with the ability to establish and maintain effective relationships with colleagues at all levels of the organization.
• Strong organizational skills, attention to detail and the ability to work collaboratively.
• Prior experience in managing a staff (supervising, training, coaching, developing, motivating, interviewing, hiring, terminating) and leading by example.
• Flexibility in working hours may be needed to accommodate project deadlines and employee needs.
• Valid driver's license and driving record with 3 or less demerit points.

 Why You’ll Love Working Lumos & Associates

• Collaborative, team-first culture
• Opportunities to lead and shape how we work
• Meaningful, varied responsibilities
• Competitive compensation and benefits package

Pay Transparency Statement

The compensation range reflects the Company’s reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs.

Benefits offered to eligible full-time employees include:

• Competitive salary and annual bonus
• Competitive Health, Dental, and Vision insurance plans
• Generous company matched 401(k) plan with a Roth provision
• Paid Time Off (PTO)
• Eight (8) paid holidays
• Life insurance (company paid)
• Short and long-term disability insurance (company paid)
• Flexible Spending Account and/or Health Savings Accounts
• Culture that provides work-life balance, and professional development and is community driven
• And much more!