Administrative Assistant II

Since 1978, Lumos & Associates has provided professional engineering, surveying, geotechnical, and construction management services to clients across northern Nevada, California, and, more recently, southwestern Idaho. At Lumos, we are committed to fostering a positive, engaging, and highly collaborative workplace where employees can thrive. We invest in nurturing talent, professional development, and creating an environment that supports employee well-being. Our focus is on the growth of our business, guided by our five core values: Stay Moving, Dip Down, Own It, Make it Right, and Take Pride.

Are you looking to start your career with a company that values your hard work and rewards you for it? Look no further than Lumos & Associates! Whether you are new to the workforce, seeking career growth opportunities, looking to reskill and learn new things, or simply self-motivated and eager to learn, we want to hear from you.

Lumos & Associates is seeking a dynamic individual to join our team as an Administrative Assistant II. As part of the Corporate Team, this position will play a vital role in providing exceptional service to employees, clients, visitors, and the public by providing company information and answering questions.

This is a full-time, entry-level position based out of our Reno, NV office.

Ideal candidates will possess the following qualities and skills:

• Self-motivated, proactive, excellent communicator, quick-thinking, flexible, and able to manage multiple and diverse responsibilities.
• Demonstrates a strong commitment to providing exceptional service to internal and external customers and responds promptly and professionally to inquiries, resolves issues with empathy and efficiency. 
• Strong emphasis on organization and attention to detail, as well as an interest in planning team activities and events.
• Ability to work in a fast-paced environment that requires good judgment and initiative.

The Administrative Assistant II will:

• Coordinate special events throughout the year – company picnic, ice cream socials, monthly giveaways, holiday events, volunteer events.
• Work closely with the administrative team across all offices to maintain a positive and cohesive team.

Key Responsibilities:

• Answers telephone, screens, or forward calls, provides information, takes messages, and schedules appointments.  Responds to routine questions and provides information in a timely manner.  
• Provides exceptional customer service to greet persons entering the establishment, determines nature and purpose of visit, and directs or escorts them to specific destinations. 
• Performs administrative support tasks, such as proofreading, data entry, or operating calculators or computers. Opens, sorts, and routes incoming mail.  Prepares outgoing shipments for pick-up and delivery and receives incoming shipments.
• Travels to other offices including but not limited to; Lumos offices, clients, and agencies, for notary appointments, project submittals, deliveries, and general errands. 
• Coordinates food orders for meetings. Verifies quantities needed, contacts restaurant, places order, coordinates food delivery, and delivers food to designated meeting room or area.
• Prints and distributes reports weekly, monthly, and as needed to ensure efficiency. 
• Organizes and stocks employee break area and supply area daily. Ensures that supplies are stocked and replenished as needed and common areas are clean and organized. 
• Orders and picks up various supplies for offices.
• Operates and maintains postage meters, copy machines, and printers. 
• Maintains cleanliness of company-owned runner vehicles and other company vehicles. As assigned, performs inspection, fills up gas tanks, and schedules vehicle services.
• Creates and posts internal announcements to include signs/flyers and postings.
• Performs work in a safe manner.  Reports repairs or safety concerns to management. 
• Performs other duties as assigned.

REQUIREMENTS:

• High school diploma or equivalent. A minimum of one-year related experience and/or training.
• Ability to obtain Notary Public Commission within six months of employment.
• Computer proficiency with knowledge of Microsoft Office Products (MS Word, Excel, Outlook & PowerPoint). Capable of operating all office equipment such as scanners, printers, and copiers.
• Strong customer service aptitude, organizational skills, attention to detail, and the ability to work independently.
• Effective oral and written communication skills with the ability to provide information across multiple groups in the Company.
• Strong organizational skills, aptitude for detail, and the ability to work independently.
• Strong grammar, proofreading, and composition skills.
• Demonstrated ability to learn new tasks and develop personally and professionally.
• Ability to travel regularly between offices with the use of a company vehicle.
• Valid driver’s license and driving record with 3 or less demerit points.

Why You’ll Love Working for Lumos:

• Collaborative and supportive team environment.
• Ability to make impactful contributions by improving office processes and systems.
• Competitive compensation and benefits package.

Pay Transparency Statement:

The compensation range reflects the Company’s reasonable expectation at the time of posting. We consider several factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs.

Benefits offered to eligible full-time employees include:

• Competitive salary and annual bonus
• Competitive Health, Dental, and Vision insurance plans
• Generous company matched 401(k) plan with a Roth provision
• Paid Time Off (PTO)
• Eight (8) paid holidays
• Life insurance (company paid)
• Short and long-term disability insurance (company paid)
• Flexible Spending Account and/or Health Savings Accounts
• Culture that provides work-life balance, and professional development and is community driven
• And much more!