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OSP Line Crew Technician

High Point, North Carolina

Lumos is seeking a dedicated and safety-conscious OSP Line Crew Technician to join our team. This vital role is responsible for the installation, maintenance, and repair of utility poles, aerial cables, and various facilities affixed to poles as part of our outside plant infrastructure. The technician plays a critical part in ensuring reliable communication services by performing work at heights and adhering to strict safety standards.

Success in this position requires a strong commitment to safety protocols, the physical ability to climb poles and work at elevated heights, and a thorough understanding of industry standards and practices.

Company Summary 

Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After the merger of Lumos Networks and North State in 2022, we quickly rose to become a leading fiber internet provider. And as of April 1, 2025, we’ve joined forces with T-Mobile to launch T-Fiber—a joint venture that blends Lumos’ infrastructure expertise with T-Mobile’s national reach to bring fiber to more homes than ever before.

We currently connect over 475,000 homes, businesses, and multi-family buildings across nine states in the East and Midwest. With major growth in markets like Ohio, Alabama, Florida, and Georgia—and a shared goal of reaching 12 to 15 million homes by 2030—Lumos is playing a vital role in closing the digital divide.

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can’t be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.

We believe that the past is over, and the future is fast. That’s why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there’s no hierarchy, only hustle.

We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

We’re passionate about our customers’ experience. Their futures don’t stand still, and neither do ours. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives.

Essential Functions

  • Perform construction, installation, and maintenance of outside plant (OSP) facilities, including utility poles, anchors, and aerial cables.
  • Complete cable placement and re-arrangements in compliance with industry standards.
  • Ensure adherence to NESC, OSHA, and applicable state regulations.
  • Work effectively in fast-paced, deadline-driven project environments.
  • Participate in shift work and be available for on-call repair assignments as needed.
  • Diagnose and repair OSP infrastructure issues efficiently and safely.
  • Maintain accurate and up-to-date OSPC documentation and records.
  • Obtain and maintain a valid commercial vehicle operator's license.
  • Perform other related duties as assigned.

Knowledge, Skills, and Abilities Required                                                                                                         

  • At least 1 year of line construction experience.
  • Must be eligible to obtain and maintain a Class A Commercial Driver’s License (CDL).
  • Willingness to obtain necessary certifications as required by local and state highway safety regulations.
  • Must be able to safely climb utility poles using gaffs, safety belt, and extension ladders, or demonstrate the ability to learn this skill.
  • Strong organizational skills and attention to detail.
  • Demonstrated commitment to safe work practices.
  • Ability to work effectively in a team and independently.
  • Basic troubleshooting and problem-solving skills.

Other Experience & Requirements 

  • Associate degree in electronics or equivalent technical education preferred.
  • At least 2 years of line construction experience
  • Basic troubleshooting and problem-solving skills.
  • Working knowledge of NESC and OSHA regulations.

Physical Requirements

  • Ability to lift and carry up to 40 pounds.
  • Ability to work at heights.
  • Ability to climb poles using gaffs, safety belt, and extension ladders, or willingness to learn.
  • Ability to stand, walk, and safely navigate job sites as needed.

Benefits & Perks

Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.

We have:

  • Comprehensive health, dental, and vision coverage.
  • Competitive compensation packages, including bonus options for eligible positions.
  • Paid Time Off & Paid Holidays.
  • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
  • 100% employer-paid life and disability insurance.
  • Employee Assistance Program (EAP) with access to professional support for life’s challenges.
  • 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
  • Wellness program offering education and cash incentives for gym attendance and nutrition programs.
  • Employee referral bonuses.
  • Discounts on Lumos Fiber Internet for employees who live in our service areas.

At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

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