Deployment Coordinator

Lumos is looking for a highly organized and detail-oriented Deployment Coordinator to join our Supply Chain & Procurement team! If you’re passionate about logistics, thrive in fast-paced environments, and love coordinating processes that drive efficiency and results, we’d love to talk.

As a Deployment Coordinator, you’ll take ownership of managing and streamlining our external logistics operations assuring timely, reliable, and cost-effective shipment and delivery of goods. Partnering closely with external logistics providers and internal teams, you’ll coordinate transportation across distribution centers, warehouses, and customer locations.

This role is perfect if you’re proactive, collaborative, and eager to contribute to Lumos’s rapid growth, delivering exceptional service to our customers and internal partners. 

Company Summary 

Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After the merger of Lumos Networks and North State in 2022, we quickly rose to become a leading fiber internet provider. And as of April 1, 2025, we’ve joined forces with T-Mobile to launch T-Fiber—a joint venture that blends Lumos’ infrastructure expertise with T-Mobile’s national reach to bring fiber to more homes than ever before.

We currently connect over 475,000 homes, businesses, and multi-family buildings across nine states in the East and Midwest. With major growth in markets like Ohio, Alabama, Florida, and Georgia—and a shared goal of reaching 12 to 15 million homes by 2030—Lumos is playing a vital role in closing the digital divide.

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can’t be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.

We believe that the past is over, and the future is fast. That’s why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there’s no hierarchy, only hustle.

We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

We’re passionate about our customers’ experience. Their futures don’t stand still, and neither do ours. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives.

Essential Functions

• Coordinate and track all outbound shipments and deliveries from third-party logistics (3PL) warehouses, vendors, distributors, or manufacturers to lay-down yards and warehouses.
• Serve as primary liaison for external logistics providers, ensuring adherence to established service-level agreements (SLAs).
• Analyze and verify accuracy of freight bills and invoices, working closely with accounts payable and vendor partners to resolve discrepancies.
• Track, manage, and promptly resolve transportation delays or logistical issues, proactively minimizing disruption across the supply chain.
• Collaborate cross-functionally with Procurement, Inventory Management, and Warehouse Operations teams to maintain alignment on logistics strategy and inventory placement.
• Maintain comprehensive shipping and receiving records and produce timely logistics performance reporting.
• Regularly evaluate logistics processes to identify opportunities for cost savings, efficiency improvements, and risk mitigation.
• Support the preparation of accurate import/export documentation, ensuring compliance with regulatory requirements.
• Coordinate closely and maintain regular communication with the internal Logistics Coordinator to align strategies, processes, and best practices.
• Strategically coordinate and proactively manage inventory placement, ensuring timely and accurate delivery to designated locations based on business requirements.
• Optimize transportation methods to ensure inventory distribution is efficient, reliable, and cost-effective.

Knowledge, Skills, and Abilities Required                                                                                                          

• Proven track record in logistics or supply chain coordination, ideally within the telecommunications industry.
• Excellent organizational and multitasking skills, capable of managing multiple priorities and logistics activities simultaneously.
• Strong interpersonal, verbal, and written communication skills, able to effectively represent Lumos to external logistics vendors.
• Proficient in Microsoft Office Suite, particularly Excel, Word, and Outlook; familiarity with ERP systems or logistics software preferred.
• Comfortable analyzing logistics data, identifying trends, and implementing actionable solutions to enhance efficiency and reduce costs.
• Ability to work independently and collaboratively in a fast-paced environment with minimal supervision.

Other Experience & Requirements

• 3+ years of logistics or supply chain coordination experience required; telecommunications industry experience preferred.
• Associate’s or Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field preferred.
• Demonstrated ability to build productive relationships with external vendors and internal stakeholders.

Physical Requirements

• Frequently operates a computer, keyboard, and other standard office equipment.
• Near-constant use of sight, speech, hearing, comprehension, and reasoning.
• Primarily office-based role with occasional travel required to warehouses, lay-down yards, or offsite meetings.
• Must be able to sit or remain in a stationary position for extended periods.

Benefits & Perks

Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.

We have:

• Comprehensive health, dental, and vision coverage.
• Competitive compensation packages, including bonus options for eligible positions.
• Paid Time Off & Paid Holidays.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• 100% employer-paid life and disability insurance.
• Employee Assistance Program (EAP) with access to professional support for life’s challenges.
• 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
• Wellness program offering education and cash incentives for gym attendance and nutrition programs.
• Employee referral bonuses.
• Discounts on Lumos Fiber Internet for employees who live in our service areas.

At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.