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Sales Engineer

High Point, North Carolina

Lumos is looking for a full-time Sales Engineer! If you have experience as a technical subject matter expert driving sales growth and consulting with prospects, customers and vendors to design quality, cost effective network solutions, we want to hear from you!

As a Sales Engineer, you’ll need to understand the Sales Teams specific sales market, the Lumos network, and our products and services. You will also be responsible for the processes and systems necessary to successfully develop customer solutions. The Sales Engineer must have strong analytical, communication, and customer presentation skills.

Company Summary

Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After the merger of Lumos Networks and North State in 2022, we quickly rose to become a leading fiber internet provider. And as of April 1, 2025, we’ve joined forces with T-Mobile to launch T-Fiber—a joint venture that blends Lumos’ infrastructure expertise with T-Mobile’s national reach to bring fiber to more homes than ever before.

We currently connect over 475,000 homes, businesses, and multi-family buildings across nine states in the East and Midwest. With major growth in markets like Ohio, Alabama, Florida, and Georgia—and a shared goal of reaching 12 to 15 million homes by 2030—Lumos is playing a vital role in closing the digital divide.

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can’t be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.

We believe that the past is over, and the future is fast. That’s why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there’s no hierarchy, only hustle.

We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

We’re passionate about our customers’ experience. Their futures don’t stand still, and neither do ours. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives.

Essential Functions

  • Support Sales Teams on pre-sales activities by providing technical and network design solutions.
  • Train Sales Teams on Lumos’ products and services.
  • Collaborate and act as the primary liaison between the Lumos Sales Teams and the other Lumos Support Teams including but not limited to Product, Operations, OSP Engineering, Network Engineering, Network Planning, Service Delivery.
  • Assist in reviewing the detailed Network Build Cost analysis with the Sales Representatives to ensure the project is estimated correctly to meet the technical requirements of proposed solution.
  • Assist the Sales Teams in thoroughly reviewing Salesforce.com opportunity records before they close to ensure that:
    • All supporting product configuration documentation has been filled out appropriately and included in the record.
    • All technical detail and descriptions are correct before submitting the opportunity to the Service Delivery Team for implementation of a project.
  • Conduct Wireless Site Surveys and design wireless solutions.

Knowledge, Skills, and Abilities Required

  • Excellent analytical, administrative and organizational skills.
  • Demonstrate strong leadership abilities.
  • Capability to simultaneously manage multiple projects to exceed customer commitments.
  • Strong experience in multitasking and interpersonal skills.
  • The ability to create network topology diagrams.

Other Experience & Requirements

  • 7+ years in telecommunications, IT or professional level technical/engineering industry.
  • Bachelor’s degree in business, IT, MIS, Telecommunications, Engineering or equivalent industry experience.
    • Certifications such as CCNA, CCDA, CCNO, CCDP, Network Plus.
  • Desire to have working knowledge of one or more services – voice & data communication, IP Protocols, network design, Ethernet, Firewall or PRI.
  • Demonstrated proficiency of Microsoft Office software, including Word, Excel, Visio, and Power Point.

Physical Requirements

  • Ability to climb, balance, and work at heights using ladders or other equipment.
  • Must be able to navigate confined spaces as attics and/or crawl spaces.
  • Comfortable working outdoors in all weather conditions, including heat and cold.

Benefits & Perks

Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.

We have:

  • Comprehensive health, dental, and vision coverage.
  • Competitive compensation packages, including bonus options for eligible positions.
  • Paid Time Off & Paid Holidays.
  • Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
  • 100% employer-paid life and disability insurance.
  • Employee Assistance Program (EAP) with access to professional support for life’s challenges.
  • 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
  • Wellness program offering education and cash incentives for gym attendance and nutrition programs.
  • Employee referral bonuses.
  • Discounts on Lumos Fiber Internet for employees who live in our service areas.

At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.

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