Regulatory Affairs Manager (18-Month Contract)

The Regulatory Affairs Manager plays an essential role in growing talent in our business through collaboration and sharing best practices with the Product Team. You know how to be curious about opportunities and how to be real with feedback and support.

As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyze and respond to your business needs. Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Head of Manufacturing, North America, the Regulatory Affairs Manager will undertake the following RESPONSIBILITIES:

• Manages regulatory audits and submissions such as licenses, permits, and related documentation to Health Canada, U.S. FDA, and other regulatory agencies, including CFIA, CRA, CDPH, Natural Health Product applications (if applicable), according to current Agency requirements
• Manages and provides growth and development opportunities to a diverse team responsible for supporting the business in regulatory compliance 
• Actively and addresses the team’s performance and co-creates action plans to build skills, improve engagement, while demonstrating empathy and considering individuals perspectives
• Oversees all product commercialization initiatives from a regulatory affairs perspective, including establishing/maintaining various product attributes, laboratory analysis etc.
• Manages the regulatory status of existing products (including labels and other related assets), and endeavours to minimise issues arising with regards to regulatory compliance in North American jurisdictions
• Maintains current knowledge base of existing and emerging domestic and global regulatory trends, laws, and guidance documents
• Collaborates cross-functionally and with counterparts to inform business decisions; plans/develops team objectives and strategies while continually evaluating and balancing responsibilities. Provides management and direction to the team in order to meet business product objectives
• Collaborates with the Product & Legislative Assurance Manager and team on the implementation of Good Manufacturing Practices as needed across Canadian facilities 
• Collaborates with global counterparts to ensure all regulatory requirements are met for those serving North American customers, as needed
• Provides support with the values and ethics initiatives of the business
• Maintains positive and cooperative communication and relationships with all internal and external stakeholders, counterparts, and vendors

You bring the following QUALIFICATIONS:

Required:

• Minimum of 7+ years industry experience with at least 3-5 years of management within the Regulatory Affairs functions of a Food/Cosmetic/Natural Health Product company
• Extensive knowledge of operations in North American regulatory environments, gained through formal and informal training, interactions, research, experience, as well as detailed knowledge of relevant guidelines and policy documents
• Demonstrated leadership attributes
• Ability to navigate stakeholder relationships while navigating regulatory requirements for new and unique cosmetic inventions
• Strong communication skills, ability to promote learning and development; can have difficult conversations
• Experience with change management processes, influencing, and negotiation
• Adapts well and can manage stress in a fast paced and changing work environment
• Strong computer skills, including proficiency in commonly used software such as Microsoft Office and Google Suite

Preferred:

• Experience with Quality Assurance and GMP programs
• Familiarity with ingredients tariff classifications, cross border shipping requirements
• Bachelor’s Degree in a scientific discipline
• Proven people leadership experience 

Job Type: 18 month, full-time contract role. Hybrid role.

Job Location: Must be located in Toronto, Ontario or surrounding areas. This is a hybrid role with 2-3 days/week required onsite. 

Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal opportunity employer. 

We thank all interested applicants; however, only qualified candidates will be contacted.

We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence , contributing ideas for the future and share in the rewards of success when the company is doing well.

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Recruitment Process Overview:

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