Job Application for Document Control Manager at Luster National

About the Position

Are you ready to take the reins on one of the most impactful transit infrastructure programs in the city? Luster National is looking for a visionary Document Control Manager to lead and elevate our document management strategy on a high-profile, city-wide initiative.

In this pivotal leadership role, you’ll oversee the full document lifecycle across multiple dynamic workstreams—ensuring precision, accessibility, and compliance every step of the way. You’ll be the driving force behind our document control systems, setting the standard for excellence in metadata governance and regulatory alignment.

This is a long term, full-time, onsite position located in New York City, New York.

Responsibilities

Develop and enforce document control processes from creation to final archiving.
Coordinate with clients, senior leadership, technical teams, contractors, and stakeholders to ensure timely document submission, review, approval, distribution, and revision control.
Oversee incoming and outgoing documentation, ensuring correct metadata assignment, versioning, and status.
Ensure compliance with program standards for metadata (e.g., Document Numbering, Revision History, Status, Classification).
Manage metadata quality across the program's document repository to support accurate searching, filtering, and reporting.
Lead a team monitoring program documentation within a Document Management System (DMS) such as Aconex, SharePoint, or similar.
Ensure documents meet internal standards, regulatory, and contractual obligations (e.g., ISO 9001, project specifications).
Apply best practices for preparation and maintenance of document registers, metadata reports, and compliance logs.
Support internal and external audits by providing accurate metadata logs, version history, and controlled copies.
Provide guidance and training to staff on document control processes and metadata standards.

Attributes

Exceptional attention to detail, particularly in metadata entry and validation.
Excellent written/verbal communication and interpersonal skills.
Excellent multi-tasking and organizational skills.
Collaborative mindset that fosters teamwork, trust, and positive relationships.
Natural curiosity, problem-solving abilities, and a passion for continuous improvement.
Ability to work under pressure and meet tight deadlines across multiple stakeholders.

Minimum Qualifications

Bachelor’s degree in Engineering, Construction Management, Technical Writing, Business Administration, or related field, or equivalent combination of education and experience
10+ years document control experience on heavy civil highways, roads, bridges, airports, or transit projects, including at least 2 years in a leadership role.
Demonstrable experience managing document control across multiple contracts and project phases (design, procurement, construction, closeout).
Advanced proficiency with Oracle Unifier.
Strong working knowledge of DMS platforms (e.g., Aconex, Asite, SharePoint, or similar)
Familiarity with Building Information Modeling (BIM) and digital twin concepts and their relationship to document management.
Familiarity with ISO standards and quality compliance frameworks.
Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.)

Preferred Qualifications

Master’s degree in Engineering, Construction Management, Technical Writing, Business Administration, or related field, or equivalent combination of education and experience.
Demonstrated document control experience in Rail and/or Transit projects.
Proficiency with Bentley ProjectWise.

Compensation Details

The salary range listed for this role is $124k-$135k/yr ($60-$65/hr.) The final salary offered is based on multiple factors and is thoughtfully aligned with each candidate’s level of experience, breadth of skills, total education achieved, certifications/licenses that have been obtained, etc.

Just LOOK at the Benefits We Offer!

Unlimited Flexible Time Off
Paid Holidays
Paid Parental Leave
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts (Healthcare and Dependent/Elder Care)
Long Term Disability Insurance
Short Term Disability Insurance
Life Insurance and Accidental Death & Dismemberment Policy
401(k) Plan with Guaranteed Employer Contribution
Formal Career Planning and Development Program
$2,500 Annually Towards Professional Development
Wellness Program with Monthly Wellness Stipend
Company Cell Phone or Cell Phone Plan Reimbursement
Free Personalized Meal Planning & Nutrition Support With a Registered Dietitian
Free Personal Financial Planning Services
Employee Assistance Program
Employee Discounts
Employee Referral Bonus
Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

Please email hiring@luster.com for accommodations necessary to complete the application process.

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Document Control Manager

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