Job Application for Technical Writer at Luster National

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About the Position

We are seeking an experienced and successful Technical Writer to create and edit a variety of written products for the heavy civil infrastructure and rail industries. They will work with other technical staff to create accurate and timely written products such as audits reports, annual reports, correspondence, web content, manuals, and publications. 

5+ YEARS OF WORK EXPERIENCE IN TRANSIT INDUSTRY IS A REQUIREMENT - PLEASE DO NOT APPLY IF YOU DO NOT HAVE THIS EXPERIENCE.

This is a long-term, full-time, on-site position located in the greater Washington DC metro area. 

Responsibilities

Develop writing plans and manage writing projects. 
Plan, format, structure, write, edit, and finalize written products. 
Conduct research and ensure the use of proper technical terminology. 
Prepare and edit written materials and proof the work of others for grammatical errors. 
Gather data and collaborate with others to draft, review, and edit written content for external stakeholders.  
Collaborate with technical professionals throughout the writing, editing, and publication stages of written products.  
Synthesize technical information (e.g., inspection results, audit findings, and the results on investigations) in a concise manner for consumption by audiences of technical and non-technical personnel (e.g., subject matter experts, regulatory personnel, press, elected officials, and the general public).  
Assist in the creation of supporting materials such as illustrations and tables.

Attributes

Excellent written and verbal communication and interpersonal skills.
Excellent multi-tasking and organizational skills.
Collaborative mindset that fosters teamwork, trust, and positive relationships.
Natural curiosity, problem-solving abilities, and a passion for continuous improvement.

Minimum Qualifications

Bachelor’s degree in Communications, Journalism, or related technical field or equivalent combination of education and experience. 
5+ years’ experience working as a technical writer in the passenger transit industry. 
Knowledge of transit terminology and operations (e.g., BRT, Bus, Rail, Ferry, etc.).
Experience creating written products in accordance with style guides. 
Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).

Preferred Qualifications

Project management experience and/or credentials. 
Experience with social media applications such as Twitter and WordPress or other web-publishing tools. 
Experience preparing or updating a style guide.

Compensation Details

The salary range listed for this role is $52k-$125k/year ($25-$60/hour). Please do not let our salary range deter you from applying if you are interested in the role. The final salary offered will be based on multiple factors and thoughtfully aligned with each candidate’s level of experience, breadth of skills, total education achieved, certifications/licenses that have been obtained, etc.

Just LOOK at the Benefits We Offer!

Unlimited Flexible Time Off
Paid Holidays
Paid Parental Leave
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts (Healthcare and Dependent/Elder Care)
Long Term Disability Insurance
Short Term Disability Insurance
Life Insurance and Accidental Death & Dismemberment Policy
401(k) Plan with Guaranteed Employer Contribution
Formal Career Planning and Development Program
$2,500 Annually Towards Professional Development
Wellness Program with Monthly Wellness Stipend
Company Cell Phone or Cell Phone Plan Reimbursement
Free Personalized Meal Planning & Nutrition Support With a Registered Dietitian
Free Personal Financial Planning Services
Employee Assistance Program
Employee Discounts
Employee Referral Bonus

Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

Please email hiring@luster.com for accommodations necessary to complete the application process.

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Technical Writer

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