Job Application for Document Control Program Analyst at Luster National

About the Position

We’re seeking a Document Control Program Analyst to support large, heavy-civil infrastructure programs - including highways, roads, bridges, transit (including rail and bus), and airport projects delivered through both traditional and alternative methods. Your primary focus will be to support the maintenance and integrity of document control systems, while promoting workflow consistency and contributing to the development and implementation of unit policies, procedures, templates, and standards.

In addition, the Document Control Program Analyst supports the procurement, deployment, and organizational adoption of the client’s enterprise-wide Document Control System, assisting the team in achieving operational readiness and alignment with established document control standards.

This is a long-term, full-time, hybrid (3 to 4 days in office) position located in Sacramento, CA.

Responsibilities may include, but are not limited to, the following:

Serve as a central coordination resource supporting alignment and communication among the Document Control Manager, Senior Document Controllers, the Business Analyst, and internal stakeholders.
Prepare and maintain internal meeting materials, summaries, trackers, reports, and reference documents and support internal communications and document routing.
Maintain and organize the unit’s internal SharePoint site, document repositories, tracking tools, logs, templates, and desk manuals to ensure current, accessible, and version‑controlled information.
Support the development and maintenance of documentation resources, including workflows, SOPs, forms, templates, metadata standards, naming conventions, and filing structures.
Maintain dashboards, workload trackers, metrics, and reports; compile and validate data to support KPI tracking, performance reporting, leadership communications, and audit readiness.
Assist with compliance and risk management activities, including maintaining the risk register, reviewing documents and workflows for standards compliance, and supporting audit documentation.
Develop and update process maps, job aids, training materials, and internal presentations to support onboarding, training, and consistent application of document control practices.
Support project coordination, continuous improvement initiatives, special assignments, and operational analysis by tracking workload trends, workflow impacts, and program needs while maintaining effective working relationships with internal and external partners.

Attributes

Excellent written and verbal communication and interpersonal skills.
Excellent multi-tasking and organizational skills.
Collaborative mindset that fosters teamwork, trust, and positive relationships.
Natural curiosity, problem-solving abilities, and a passion for continuous improvement.

Minimum Qualifications

Bachelor’s degree in Business Administration, Information Management, Public Administration, or related field; or equivalent experience.
5+ years document control experience on heavy civil highways, roads, bridges, airports, or transit projects.
Ability to support workflow coordination, documentation management, and data interpretation.
Proven experience with SharePoint and other document management tools. (Aconex, Unifier, or similar)
Proficiency in process mapping tools such as Microsoft Visio or equivalent.
Experience supporting projects involving document management systems or enterprise data solutions.
Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).

Preferred Qualifications

Master's degree in Business Administration, Information Management, Public Administration, or related field.
Experience with Adobe Acrobat, Jira, Confluence or similar software packages.
Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Compensation Details

The salary range listed for this role is $67k-$92k/year ($32-$44/hour). The final salary offered will be based on multiple factors and thoughtfully aligned with each candidate’s level of experience, breadth of skills, total education achieved, certifications/licenses that have been obtained, geographic location, etc.

Just LOOK at the Benefits We Offer!

Unlimited flexible time off
Paid holidays
Paid parental leave
Health, dental, and vision insurance
Flexible spending accounts (healthcare and dependent or elder care)
Long-term disability insurance
Short-term disability insurance
Life insurance and accidental death and dismemberment
401(k) plan with guaranteed employer contribution
Formal career planning and development program
$2,500 annually toward professional development
Wellness program with monthly wellness stipend
Company cell phone or cell phone plan reimbursement
Free personalized meal planning and nutrition support with a registered dietitian
Free personal financial planning services
Employee assistance program
Employee discounts
Employee referral bonus
Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS

If you wish to be considered for a position where there is not an active job posted, please search for our 'General Application' and apply.

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

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Document Control Program Analyst

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