Job Application for Change Manager at Luster National

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About the Position

We’re seeking a Change Manager to support large, heavy-civil infrastructure programs, including highways, roads, bridges, transit (bus and rail), aviation (international airports), and water projects delivered through both traditional and alternative methods. This role works closely with project teams, contractors, and stakeholders to manage change events across design and construction, ensuring proper documentation, evaluation, and coordination of cost and schedule impacts.

This position requires a strong foundation in construction contracts, risk management, and change order processes, with the ability to operate across multiple concurrent contracts and project elements in a fast-paced program environment.

This is a long-term, full-time, onsite position located in San Francisco, CA.

Responsibilities may include, but are not limited to, the following:

Manage the full lifecycle of construction change events, including identification, documentation, evaluation, and coordination through resolution.
Prepare and review change order documentation, including supporting narratives, cost breakdowns, and schedule impact analyses.
Coordinate with estimators, project controls, and engineering teams to validate pricing and assess cost and schedule impacts.
Analyze contract terms and conditions to support entitlement evaluation and change justification.
Track and maintain change logs, ensuring accurate and timely reporting of change status across multiple contracts.
Support negotiation of change orders with contractors, consultants, and stakeholders.
Identify and assess risks associated with change events, including potential impacts to cost, schedule, and scope.
Coordinate across design and construction teams to ensure alignment of change decisions and implementation.
Support audits, claims avoidance strategies, and dispute resolution processes as needed.
Maintain clear and consistent communication with internal teams and external stakeholders regarding change status and outcomes.

Attributes

Detail-oriented with the ability to manage multiple change events across concurrent contracts and project elements.
Strong analytical and problem-solving skills, with the ability to evaluate cost, schedule, and contractual impacts.
Ability to communicate effectively with technical, commercial, and executive stakeholders.
Comfortable working in fast-paced, complex program environments with evolving priorities.
Ability to balance risk awareness with practical, solution-oriented decision making.

Minimum Qualifications

Bachelor’s degree in construction management, engineering, business, or related field, or equivalent combination of education and experience.
10+ years of experience in construction change management or similar role on large, complex heavy civil infrastructure projects.
Demonstrated experience supporting change order processes, including documentation, cost evaluation, and coordination through resolution.
Experience working with construction contracts across design and construction phases.
Experience collaborating with estimators and project controls teams to assess cost and schedule impacts.
Strong understanding of risk management principles related to construction projects.
Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).

Preferred Qualifications

Master’s degree in construction management, engineering, or business.
Experience supporting transit, rail, or other large public infrastructure programs.
Experience working in multi-contract, multi-stakeholder program environments.
Familiarity with project management and controls systems (e.g., Oracle Primavera Unifier, Kahua, Procore, or similar).
Experience supporting claims analysis or dispute resolution processes.
Experience with dashboard or reporting tools (e.g., Power BI, Oracle Cloud Analytics, or similar).

Compensation Details

Expected Salary: $150k-$170k/year ($72-$81/hour). Luster provides the salary range that the company in good faith believes it might offer for this position based on the successful candidate’s level of experience, knowledge, skills, abilities, education, certifications, licenses, geographic location, etc. Luster reserves the right to ultimately pay more or less than the posted range depending on circumstances not related to any status protected by local, state, and/or federal law.

Just LOOK at the Benefits We Offer!

Unlimited flexible time off
Paid holidays
Paid parental leave
Health, dental, and vision insurance
Flexible spending accounts (healthcare and dependent or elder care)
Long-term disability insurance
Short-term disability insurance
Life insurance and accidental death and dismemberment
401(k) plan with guaranteed employer contribution
Formal career planning and development program
$2,500 annually toward professional development
Wellness program with monthly wellness stipend
Company cell phone or cell phone plan reimbursement
Free personalized meal planning and nutrition support with a registered dietitian
Free personal financial planning services
Employee assistance program
Employee discounts
Employee referral bonus

Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS

If you wish to be considered for a position where there is not an active job posted, please search for our 'General Application' and apply.

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes from any third-party. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

Please email hiring@luster.com for accommodations necessary to complete the application process.

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Change Manager

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