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Techno-Functional Expert, Enterprise Business Applications

US

Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.

About the Opportunity

Machinify is scaling rapidly and investing in modern, data-driven business systems that connect every function across the company. We are seeking a Techno Functional Expert, Enterprise Business Applications to lead the implementation, integration, and optimization of systems that power our core business processes including HR, Order Management, Operations, Sales, Service, Legal, and Procurement.

This hands-on role bridges technology and business operations. The ideal candidate has a strong grasp of functional workflows (for example, Order to Cash, Procure to Pay, Hire to Retire) and the technical expertise to design, configure, and deliver scalable enterprise solutions.

The role will also involve leading system integrations across the business, ensuring seamless data and process flow using tools such as MuleSoft, Dell Boomi, or Informatica. 

You will collaborate cross-functionally with business stakeholders, IT, and external partners to ensure systems are robust, integrated, and aligned with Machinify’s strategic goals.

What You'll Do

Enterprise Systems Leadership

  • Lead implementation, enhancement, and integration of enterprise applications supporting Finance, HR, Operations, Sales, Service, and Procurement.
  • Serve as the primary techno functional liaison between business teams, IT, and vendors to translate functional requirements into scalable technical solutions.
  • Design and document end to end business processes, ensuring configurations align with operational and compliance requirements.
  • Oversee daily system operations, releases, and change management to maintain stability and business continuity.

Technical Delivery and Process Optimization

  • Configure and enhance applications across ERP (Finance, Order Management, Procurement), CRM (Salesforce ), and HCM (Workday, Paycom, or equivalent) platforms.
  • Drive automation and process efficiency using integration workflows and self service tools.
  • Collaborate with business teams to identify process improvements, deliver enhancements, and optimize user experience.
  • Manage change control and testing cycles to ensure high quality deployments.

Integrations Management

  • Oversee design, delivery, and support of system integrations to ensure seamless data exchange across ERP, CRM, and HCM platforms.
  • Manage and optimize integrations using MuleSoft, Dell Boomi, or Informatica, ensuring data consistency and reliability.
  • Collaborate with the Data and Analytics teams to maintain data integrity and synchronization between business systems and reporting platforms.

Cross Functional Collaboration

  • Partner with HR, Finance, Operations, Legal, and GTM functions to ensure technology enables and accelerates business strategy.
  • Collaborate with external system integrators and managed service providers to ensure quality delivery, cost efficiency, and on time implementation.

Governance and Operations

  • Maintain documentation for system configurations, integrations, and key business processes.
  • Implement proactive monitoring to ensure integration health and performance.
  • Support internal audits, SOX, and data governance initiatives through strong configuration control and traceability.

What You Bring (role requirements)

  • A balance of functional understanding and technical depth, capable of bridging business needs with IT solutions.
  • Proven ability to architect integrations and data flows across complex enterprise environments.
  • A collaborative, hands-on leader with strong communication skills and a passion for operational excellence.
  • Curiosity and drive to learn new systems, tools, and technologies quickly.

Required

  • Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related discipline.
  • 10+ years of experience in enterprise applications delivery, integration, and operations with both functional and technical expertise.
  • Hands on experience implementing or supporting ERP (SAP, Oracle, NetSuite), CRM (Salesforce), and HCM platforms such as Workday or Paycom.
  • Proven experience designing and managing system integrations using MuleSoft, Dell Boomi, Tibco, or Informatica, or similar tools.
  • Strong understanding of end-to-end business processes such as Order to Cash, Procure to Pay, Hire to Retire, and Record to Report.
  • Working knowledge of API management, data mapping, and master data synchronization.
  • Strong analytical and troubleshooting skills in complex multi system environments.
  • Experience managing vendor relationships and offshore development or support teams.

Preferred

  • Experience in high growth or SaaS environments.
  • Familiarity with data platforms such as Snowflake, Azure, or Databricks and BI tools such as Power BI or Tableau.
  • Understanding of cloud integration frameworks, data governance, and DevOps principles for application delivery.

What We Offer

  • Work from anywhere in the US! Machinify is digital-first.
  • Top Medical/Dental/Vision offerings
  • FSA/HSA
  • Tuition reimbursement
  • Competitive salary, 401(k) with company match
  • PTO 
  • Additional health and wellness benefits and perks
  • Flexible and trusting environment where you’ll feel empowered to do your best work 
Equal Employment Opportunity at Machinify
 
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know. See our Candidate Privacy Notice at: https://www.machinify.com/candidate-privacy-notice/

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