Senior Account Executive, Healthcare Practice

In our dedicated Healthcare Practice, we help our healthcare clients bring products, services, and propositions to life, turning complex concepts into simple and compelling messages.

As you’d expect, we’re strong on the science. But we also provide creative flare and strategic know-how, delivering programmes built on unique ideas and insights. We communicate science with passion. It’s a combination that leads to measurable and meaningful outcomes.

What sets our healthcare team apart is their enthusiasm, authenticity, and professional and personal approach. A team that you will enjoy working with.

The Role

Over the past three years, Madano’s Healthcare Practice has grown significantly to become one of the UK’s largest focused healthcare communications. To support our continued growth, we’re looking for a Senior Account Executive to join our team. This person should have at least one years’ experience in a healthcare consultancy setting.

A Senior Account Executive is a critical part of our accounts and will be integral to developing content and learning efficient project management. We are looking for a disciplined self-starter who thrives on a high level of personal accountability and a willingness to learn. The candidate must be able to show their interest in all things healthcare communications – media, medical, advocacy, digital – through recent projects. We want someone who can help our clients tell their unique stories.

Communications expertise

• An ability to write strong first drafts for a range of materials, including articles, press releases and social content.
• An ability to communicate and coordinate briefs and feedback with relevant internal and external stakeholders.
• A knowledge of digital communications and social media.
• A strong scientific background and ability to simplify complex science ensure projects are compliant.
• A knowledge of different pharmaceutical and biotech companies, and the broader landscape in which they operate.

Client service

• An ability to deliver high quality work across multiple accounts.
• An ability to multi-task in time-sensitive, pressurised situations.
• Knows the status of all projects and ensures timelines are adhered to by all parties.
• Proactivity and enthusiasm in learning new skills and building experience in new areas.
• Strong attention to detail and an ability to proofread/QC documents at each stage of development.
• An ability to identify and disseminate relevant information to clients as requested.
• Understanding of who to involve and engage with at all stages of a project.

Business development

• Brings fresh thinking and ideas to support the team in winning new business.

People skills  

• An ability to build relationships across the Healthcare Team and wider company.
• An ability to build trusted relationships with clients on the accounts on which you work.

What the role can offer you

• The opportunity to work with varied and dynamic clients across the healthcare space.
• The chance to work with a well-established, hard-working, fun, and collaborative team.
• The ability to work alongside some of the most talented people in the industry, including specialists in our Insights & Analytics, Digital and Creative teams.
• First rate, dedicated training that will enable you to take control of your career, become an expert in the field of healthcare communications, and a trusted advisor to clients.
• An opportunity to progress your career in a fast-growing Consultancy.

Location

Our team meets regularly at our Central London office, so the ideal candidate would be open to joining us in person at least 3 days a week. Madano offers flexible start/end times around core working hours and working from home is certainly an option.

Important Information

As part of our recruitment process we request that you do not use AI, as all work will be passed through an AI analyser. While we understand the growing use of AI tools, our evaluation criteria require original content created by the candidate to accurately assess their skills and suitability for the role.

Our recruitment process can consist of virtual interviews, in person interviews, and written tasks, please let us know if you have any accessibility requirements so that we can accommodate your needs during this process.

Our Benefits

As well as the basic salary, great social events and a culture of continual learning, our competitive benefits package includes:

• 25 days’ holiday plus Bank Holidays (rising to a maximum of 30 days alongside length of service)
• Enhanced employer pension contribution
• Private Medical insurance (for you and your family)
• Income Protection insurance
• Life Assurance at 4x your salary
• Financial support and advice
• Travel insurance (for you and your family)
• An annual wellness benefit of £150
• Four-week sabbatical after every 5 years’ service.

Madano offers a range of first rate, dedicated training that enables employees to take control of their careers to become experts in their field and trusted advisors to clients.

*Some benefits are contingent on successful completion of probation period.

Equal Opportunities

Madano is committed to a policy of equal opportunities and non-discrimination. At all times we aim to recruit, develop and promote the very best people, basing judgement solely on suitability for the job.

We particularly encourage applications from those who are significantly underrepresented in our sector, such as disabled people, ethnic minorities and neurodiverse people.

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