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Assistant Colorist, Licensed Cosmetologist

Gilbert, Arizona, United States

Forbes 2021 Americas Best Startup EmployersFast Company 2021 Most Innovative Companies

Assistant Colorist, Hair Color Bar 

As the Madison Reed Hair Color Bar Assistant Colorist, you will be responsible for ensuring the client experience is seamless from arrival to departure. This role is important to our clients’ Hair Color Bar experience; and helps navigate clients through their visit. The Assistant Colorist is the expert on Madison Reed consultations, hair care products, unlimited roots membership program and subscriptions while providing services to Hair Color Bar clients. 

What you’ll do:

  • Actively work in the Hair Color Bar alternating between the retail sales area and the service area while selling Madison Reed products, providing consultations, shampoo and blow out services. 
  • Engages with clients to deliver a distinct and delightful client experience resulting in future client engagement with the Hair Color Bar.. 
  • Effectively manage front-end operations while adhering to all company standard operating procedures, including but not limited to buy online pick-up in store, and retail client consultations and orders.  Generate revenue for the Hair Color Bar by building the order through additional services, sales of unlimited roots memberships, subscriptions, hair care products and accessories. 
  • Exhibit sales and service behaviors in all interactions and communications with Clients. 
  • Regularly achieve and exceed daily, weekly, and monthly sales goals.
  • Demonstrate a positive and cooperative approach towards teammates.
  • Eager to learn and grow your career within Madison Reed through the Colorist training program.
  • Ability to work evenings, weekends and Holidays as needed.

Who you are:

  • Entry level  up to 1+ year of experience in retail sales; salon or beauty industry experience preferred.
  • Based on state requirements, Cosmetology/Hairdressing license required hours completed to perform consultations, shampoo and blowdry services
  • Outstanding communication, problem solving & troubleshooting skills.
  • Ability to multitask in a fast paced environment. 
  • Exceptional organizational skills with high attention to detail. 
  • Computer skills and POS (Point of Sale) system experience are desired.  



Physical Demands: While performing the duties of this position, team members will regularly stand/walk for 4 consecutive hours or more at a time; regularly bend and twist at the waist, manipulate fingers and hands, bend wrists and arms, reach with hands and arms, speak, see, hear, and lift/move up to 3 pounds. May on occasion sit, kneel, stoop, crouch, and lift/push/pull up to 20 pounds.

We are Madison Reed.

We’re disrupting a $50 billion industry.

Since 2013, we’ve offered our clients the option to truly own their beauty with a revolutionary choice—your place or ours? Home or Hair Color Bar? Our professional hair color is truly omnichannel, with the option to order or subscribe through our website, pick up in-store at our Hair Color Bars, or make an appointment at one of our Color Bar locations (over 20 & growing). At our Hair Color Bars, clients can choose from a variety of color services from licensed cosmetologists—permanent hair color, roots only, hair gloss, highlights and more. With our men’s line launched in 2020, we’re shaking up the $50 billion hair care industry with products that continue to raise the bar for doing hair at home.

We live our values.

Here at our San Francisco headquarters and in every Hair Color Bar, we truly live our values—Love, Joy, Courage, Responsibility, and Trust. Our values inform everything we do, from how we treat our clients to how we treat every member of our fast-growing team. Our founder & CEO, Amy Errett, has fostered a one-of-a-kind culture based on transparency, accountability, and fun; where diversity and inclusion are of utmost importance and every team member feels supported to succeed.

We are hair color that breaks the rules.

Our commitment to the ultimate client experience, paired with our dedication to product innovation and the latest beauty technology, has attracted a devoted, consistently-growing base of fans, converts, and color evangelists. We love what we do—and it shows.

Join us in our mission to live life colorfully and make personal care more personal.

Information for Recruiters: Madison Reed only accepts resumes directly from candidates. Madison Reed does not accept unsolicited resumes from staffing vendors, including recruitment agencies and/or search firms, and does not pay fees to any such vendors for any unsolicited resumes.

Madison Reed. is an equal opportunity employer. We are committed to recruiting, training, compensating and promoting our team members regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender or any other protected classes as required by applicable law that might make us unique or different. As a company, we are dedicated to reflecting the diversity, multiculturalism, and inclusion found in the communities we serve. Inclusion is at the heart of what we do, from the way we craft our job descriptions, to the values we espouse daily.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Madison Reed California Consumer Privacy Act (CCPA) Team Member Notice 

Under the California Consumer Privacy Act (CCPA), California team members, contractors, and applicants have a right to know the categories of personal information we collect about you and the purposes for which those categories of information are used. We believe that all our team members, contractors and applicants should be informed about the information we may collect about you, and so we’re sharing this notice company-wide. 

Personal Information We Collect 

The categories of personal information Madison Reed collects from job applicants, current and former team members and contractors may include: 

  • Identifiers such as your name, postal address, employee ID number, email address, social security number, driver’s license number, passport number and contact information of third parties in case of an emergency and beneficiaries under any insurance policy. 
  • Categories of personal information described in subdivision (e) of California Business and Professions Code Section 1798.80 such as your name, signature, photo, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number for background checks and direct deposit, and other financial information, medical information, and health insurance information. 
  • Characteristics of protected classifications under California or federal law such as details of health and disability, including mental health, medical leave, and maternity leave; information about national origin or immigration status; and optional demographic information such as race or veteran status, which helps us achieve our diversity goals. 
  • Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with an Internet or Intranet site, application, or advertisement. 
  • Geolocation data. 
  • Professional or employment-related information. 
  • Footage from CCTV cameras. 
  • Information provided in response to surveys or contests. 
  • Information from other sources including through third party services and organizations, to supplement information provided by you. For example, where permitted by law, we may conduct background checks on you prior to your employment. 
  • Miscellaneous information, for example, information you choose to disclose during the interview process, whether in verbal or written form, opinions generated during the interview process, and information provided to us during performance reviews. 

How We Use Your Personal Information 

We use the personal information we collect for a variety of business purposes including: 

  • To assess your suitability, aptitude, skills, qualifications, and interests for employment; 
  • To communicate with you about the application process and/or your application; 
  • To assist you with obtaining an immigration visa or work permit (where required and requested by you); 
  • To take steps at your request prior to entering into an employment contract with you (for example, after we have sent you an offer, we need to process certain personal information in order to enter into and then perform the contract of employment); 

 

Madison Reed California Consumer Privacy Act (CCPA) Team Member Notice 

  • Workflow management, including assigning, managing and administering projects; 
  • Human Resources administration and communication; 
  • Payroll and the provision of benefits; 
  • Compensation, including bonuses and long-term incentive administration, stock plan administration, compensation analysis, including monitoring overtime and compliance with labor laws, and company recognition programs; 
  • To pursue our legitimate interests as a company (for example, fraud prevention, network and information security, disclosure to affiliated organizations for administrative tasks, employee monitoring for safety or management, whistleblowing schemes, enforcement of legal claims, and research purposes); 
  • Job grading activities; 
  • Performance and employee development management; 
  • Organizational development and succession planning; 
  • Benefits and personnel administration; 
  • Absence management; 
  • Helpdesk and IT support services; 
  • Internal and/or external or governmental compliance investigations; 
  • Internal or external audits; 
  • Where it is necessary for the establishment, exercise or defense of legal claims; 
  • Diversity and inclusion initiatives; 
  • Restructuring and relocation; 
  • Emergency contacts and services; 
  • Employee safety; 
  • To comply with our legal obligations; 
  • Processing of employee expenses and travel charges; 
  • Acquisitions, divestitures, and integrations; and 
  • As you otherwise agree or consent. 

Please note that this is a legally required notice. There has been no change in the personal information we collect from you or the ways in which we process that information. 

For more information about how we may collect and process your personal information, or for additional questions about this notice, please contact Human Resources.