Senior Manager, Marketplaces

Overview

At Maev, we believe dogs deserve a seat at the table. Or at the very least, nutrient-dense food that’s human-grade. 

That’s why we’re relentless in our pursuit of better, faster, and smarter. As the first and only Human-Grade Raw Food for Dogs, Maev has been rooted in innovation since day one. We’re a brand built on the belief that “good” is never enough. That “normal” or “traditional” doesn’t always mean “optimal.” And that it’s better to live in possibility. For us, “impossible” is just a limiting belief. 

We’re obsessed with radically improving the lives of dogs and dog parents everywhere. 

With over 90 million dogs in the US, strong industry CAGR, an increased focus on nutrition, and traditional kibble losing market share due to lack of brand loyalty and poor quality, Maev is incredibly well-positioned to combine these strong industry tailwinds with a brand anchored in quality, transparency, and emotional connection. 

As of 2023, Maev is the #1 fastest growing, most disruptive brand in the hyper-competitive category of Pet — and the 38th fastest growing private company in America.

Our team is made up of thought leaders, risk-takers, tastemakers, disruptors, creatives, critical thinkers, and, occasionally, dog people. We attract top tier talent from the most successful, differentiated, fastest growing, and most innovative brands and organizations in the world. We win awards, we’re ambitious, and we’re on the map. We built this thing from scratch. (And we’re just getting started.) 

Join us.

Role

Maev is seeking a strategic and execution-minded individual to join our team as the Senior Manager of Marketplaces to oversee and grow our emerging business on Chewy. The ideal candidate has hands-on experience managing a brand on the Chewy platform, understands how to leverage its tools and systems and is passionate about driving revenue through tactical excellence and strong cross-functional collaboration. They will be responsible for developing and implementing strategies for all current and future Maev Marketplaces.

They will be responsible for overseeing crucial aspects of the company's operations on Chewy and Amazon, including product assortment, marketing initiatives, and performance optimization. They’ll work closely with Marketing, Operations, and Finance to align strategy, manage inventory and support our revenue goals. 

The role will report to the SVP of Marketing, Michael Campi. 

Responsibilities

Strategy & Growth Execution:

• Manage the company’s business on Chewy and other marketplaces, ensuring strict compliance with all marketplace policies and guidelines
• Support the development and execution of onsite and offsite campaigns to generate customer engagement and revenue growth, in partnership with the marketing team
• Analyze advertising performance data and spend, adjusting strategies to maximize ROI
• Remain up-to-date and informed on market trends, competitor activity, and innovative eCommerce marketplace strategies
• Provide regular business reports, presenting data to leadership and internal teams on sales performance, advertising performance, operational performance, customer feedback and reviews, and overall account health  

Tactical Execution:

• Create, update, and optimize product listings (titles, descriptions, keywords, images, reviews,  etc.) to drive visibility and conversion rates 
• Plan and execute on advertising campaigns (PPC, Sponsored Products, Sponsored Brands) 
• Handle account troubleshooting and communicate with marketplace support as need

Cross-Functional Collaboration:

• Foster strong relationships with category management teams, understanding their needs, and creating joint business plans
• Partner with internal departments such as Finance & Operations to manage inventory levels, forecast demand, and prevent stockouts
• Collaborate across internal teams to align product availability, pricing and promotions

Experience

• 6-8 years of work experience, including 2+ years of Chewy marketplace leadership experience specifically for one or more brands in a 1P environment, experience with Amazon and Wayfair will be considered
• Demonstrated success in marketplace account management for rapidly growing brands
• Familiarity with revenue and advertising forecasting, as well as P&L management 
• Self starter who proactively identifies business risks & opportunities with the ability to understand the P&L
• Strong knowledge of marketplace best practices, policies and tools (PPC, Content, Product Rankings)
• Strong relationship management skills, emphasis on collaboration and alignment across functions & levels
• Excellent analytical skills, with the ability to interpret data and make data-driven decisions 
• Excellent professional communication, presentation and negotiation skills