Community Manager

About Magic Labs
If you’re excited about working on the forefront of chain abstraction, user experience and elevated design, we'd love for you to join our team.

Magic pioneered wallet abstraction in 2018, onboarding over 35 million wallets and 190,000 developers. We helped to create invisible wallet experiences for web3 trailblazers like Polymarket, Helium, WalletConnect and Immutable, as well as Fortune 500 brands like Forbes, Naver and Mattel. We've raised over $80 million from notable investors, including PayPal Ventures, Lightspeed, Placeholder, SV Angel, Naval Ravikant, and Balaji Srinivasan.

Today, Magic operates at the forefront of blockchain innovation, providing cutting-edge infrastructure and developer tooling to everyone building onchain. Our mission is to abstract away all technical complexity, empowering developers to create accessible end-user experiences. We believe every internet user should have access to apps and experiences onchain without the headache of traditional self-custody wallets—and the hassle of navigating siloed blockchain networks.

After setting the standard for wallet abstraction, Magic is on a mission to pioneer the next phase of abstraction: chain abstraction. With so many L1s, L2s and L3s entering the space in addition to new VMs, it’s never been more crucial to solve identity and liquidity fragmentation that spans across chains—this is how we’ll achieve true interoperability and seamless user experiences. Magic is building a unified, cross-chain network that will maximize efficiency and accessibility for developers and users alike. 

This position is hybrid in NYC.

Unfortunately, we are unable to sponsor or take over sponsorship (ex., H-1B transfer) of employment visas at this time, and applicants must be authorized to work for any employer in the US or Canada.

Key Responsibilities:

• Help grow and engage developer and end-user communities in creative ways online + offline through social channels, community platforms, events, etc
• Set and track KPIs to measure the success of community initiatives, optimizing based on performance and insights
• Design frameworks for community-building initiatives that foster engagement, loyalty, and active participation
• Develop and oversee the execution of high-impact campaigns to drive community engagement, including educational series, live events, AMAs, and reward programs 
• Ensure content aligns with user interests and company goals, focusing on value-driven, user-centric content
• Implement and manage advanced analytics to measure community growth, sentiment, and engagement levels, using insights to guide strategy
• Monitor competitor communities and industry trends to keep the strategy adaptive and innovative
• Identify and forge partnerships with key community ambassadors and relevant projects to drive community growth and extend reach
• Develop community incentive programs, and work closely with the growth team to enhance organic growth and community-driven marketing
• Oversee relationship management with external partners and influencers, collaborating on campaigns to maximize impact

Required Skills & Experience:

• Ideally 3-6 years of experience in community engagement and growth, ideally in tech, crypto, blockchain and web3 
• Strong background in building community ideally across priority channels (Discord, Telegram)
• Strong POV on what drives engagement, ideally with references to past experience engaging crypto audiences in authentic ways
• Familiarity with community management tools like mee6pro, guild, galxe, cherry bot, etc.
• Ability to work in a fast-paced environment with rapid turnaround time on finished pieces
• Clear and concise style of communication, internally and externally, with a creative spirit
• Self motivated and results oriented with a strong sense of responsibility
• Up to date with the industry meta

Bonus Points if you:

• Have an active crypto twitter account
• Proven experience as a talented writer and meme connoisseur

Why you'll love working with us:

• Remote-first culture with flexible working hours
• Competitive salary with stock options
• 99% company-paid medical*, dental and vision insurance; 100% company-paid life and disability insurance
• 401(k) plan* (US) or pension plan (CAN)
• $3,600 annual reimbursement for remote work, wellness and professional development
• Flexible time off
• Up to 12 weeks of paid parental leave
• Family planning and reproductive health benefits, including up to $5,000 reimbursement, through Maven*

Salary range: $90k - $120k