Solutions Architect

SUMMARY 

At Magnolia, the Solutions Architect, is responsible for designing and guiding end-to-end technical solutions that power Magnolia’s retail ecosystem—connecting everything from POS systems and supply chain logistics to loyalty programs and customer experiences. This role is equal parts visionary and hands-on, requiring a strong grasp of enterprise architecture, systems thinking, and real-world implementation. The Solutions Architect reports to the Sr. Manager of Engineering and has no supervisory responsibilities.    

 ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Design scalable, modular, and secure system architectures for key retail capabilities including eCommerce, POS, OMS/WMS, ERP, CRM, and loyalty platforms* 
• Translate complex business needs into clear technical solutions. Partner cross-functionally to guide engineering teams toward high-performing, cost-effective implementations* 
• Own the architectural design process—producing solution diagrams, integration specs, data models, and technical documentation that drive execution* 
• Design microservices, APIs, and messaging frameworks that allow for real-time, reliable data exchange across Magnolia’s platforms* 
• Architect seamless BOPIS, curbside, endless aisle, and mobile POS workflows to ensure a consistent experience across every customer touchpoint 
• Identify opportunities to re-platform or refactor legacy systems into cloud-native, headless, and scalable architectures 
• Mentor engineers, conduct code and design reviews, and champion best practices around performance, security, and scalability 
• Define and maintain architectural principles, reference architectures, and design patterns to ensure consistency across enterprise systems 
• Stay current on emerging tech. Assess, recommend, and pilot new tools, platforms, and vendor solutions that can enhance Magnolia’s retail tech stack 
• Collaborate with engineering leadership and business stakeholders to shape long-term architectural roadmaps aligned to strategic business priorities 
• Analyze the total cost of ownership (TCO) and recommend solutions that optimize cloud spend, licensing, and operational efficiency* 
• Partner with delivery and product teams to ensure architecture is implemented as designed—providing technical oversight, quality assurance, and issue resolution throughout the SDLC 
• Identify architectural risks, enforce data privacy and regulatory compliance, and ensure systems meet security standards and SLAs 
• Work with external vendors, consultants, and integration partners to validate solution compatibility and technical alignment with Magnolia systems 
• Maintain architecture repositories, solution records, and technical playbooks. Ensure continuity by enabling knowledge transfer across engineering teams 
• Perform other duties as assigned 

*Metrics evaluated on Performance Review 

COMPETENCIES 

• Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals. 
• Critical Thinking: Propose creative solutions within specific specialization. Ability to analyze data, trends, and patterns. 
• Expertise: Expert in knowledge, skills, tools, and techniques relevant to specialization. Able to develop expertise in related area(s). 
• Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management. 
• Guest Focus: Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience. 
• Strategy and Goal Setting: Approach change with positivity and curiosity. Know your role in achieving team goals. 

ELIGIBILITY QUALIFICATIONS 

• Bachelor's degree from a 4-year college or university preferred 
• 8+ years of experience of industry experience preferred 
• Deep knowledge of enterprise architecture, API design, microservices, and cloud platforms and of retail tech stack components: eCommerce, POS, OMS, WMS, ERP, CRM, and loyalty systems required 
• Experience working with Agile development methodologies and DevOps teams 
• Familiarity with retail platforms like Shopify Plus, Oracle Retail, Manhattan Associates, SAP Commerce, Adobe Commerce, or Microsoft Dynamics 365 
• Must be available to be on call as business needs require 

PHYSICAL DEMANDS 

While performing the duties of this job, the employee is regularly required to sit; use hands and arms to reach, handle, feel; utilize fine motor dexterity of fingers; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

WORK ENVIRONMENT 

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.   

ACKNOWLEDGEMENTS  

Magnolia is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. 

This job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time.