Magnolia Retail - Store Operations Coordinator

SUMMARY

At Magnolia, the Store Operations Coordinator is responsible for communicating all information that is relevant and necessary to equip and inform the store teams. This position works with cross-functional departments to create streamlined and efficient communication and execution strategies for events, seasonal changes, promotions, and any other campaigns that affect the entities while maintaining a cohesive brand experience across the Silos property. This position works from the Silos Grounds in Waco, Texas. It reports to the Senior Manager of Operations and Logistics and has no supervisory responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage signage and creative needs for all Retail entities*
• Create and manage communication for all stores
• Provide event support and timeline communication for proper execution*
• Assist with the creation and maintenance of Scheduling and Zone Charts
• Serve as point of contact for cross-functional departments for the planning of future promotions, campaigns, and events*
• Coordinate and manage promotion and campaign needs to equip and inform entities*
• Accurately input and update store spreadsheets and reports, and effectively handle the creation and distribution of retail memos*
• Record expenses and maintain budget
• Assist with scheduling interviews and sending new hire emails
• Perform other duties as assigned

*Metrics evaluated on Performance Review

COMPETENCIES

• Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals.
• Critical Thinking: Identify and communicate challenges in day-to-day activities. Ability to analyze data, trends, and patterns.
• Expertise: Eye for detail, accuracy, and complete all tasks in a timely manner. Possess knowledge and skills related to specific area(s) and specialized tools and techniques relevant to specialization.
• Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management.
• Guest Focus: Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience.
• Strategy and Goal Setting: Approach change with positivity and curiosity. Know your role in achieving team goals.
• Hard skills: Proficiency in Microsoft Office Suite required. Proficiency in InDesign preferred.

ELIGIBILITY QUALIFICATIONS

• High school diploma or GED equivalent required; Bachelor's degree from a 4-year college or university preferred
• 2-4 years of related work experience OR an equivalent combination of education and experience preferred
• Must be available to work some weekends, evenings, special events, and holidays as business needs require

PHYSICAL DEMANDS

While performing the duties of this job, the employee is required to sit; use hands and arms to reach, handle, feel; utilize fine motor dexterity of fingers; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee is expected to utilize team lifting techniques when lifting bulky items or items weighing above 50 pounds and up to 120 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

WORK ENVIRONMENT

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.  

ACKNOWLEDGEMENTS

Magnolia is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

 

This job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time.