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Business Operations & Strategic Initiatives Lead

North America

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 10,000+ businesses, including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.

We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, and Ridge Ventures, as well as CEOs from GE, Twilio, Coupa, Toast, and PagerDuty.

As Business Operations & Strategic Initiatives Lead at MaintainX, you’ll be responsible for owning the end-to-end success of one or more new product lines – from incubation through scale. This cross-functional leadership role blends product strategy, go-to-market execution, and operations. Took on Head of Product, Scaled Operations (data management, visualization), Data and Software Engineering, and Data Science team.

Responsibilities

  • Manage P&L, target setting, and resource planning for your project areas/product lines. Lead cross-functional teams to ensure alignment and delivery of those outcomes.
  • Lead the strategy and execution of new product initiatives – from ideation and validation to launch and scaling. Do whatever it takes to maximize and accelerate our product and commercial success. 
  • Deeply understand the market trends, competitive landscape, and customer needs relevant to your project areas/product lines, and translate that expertise into actionable strategies. 
  • Partner with Product, Engineering, and Design to shape the roadmap based on market needs and customer feedback.
  • Develop and execute go-to-market strategies in collaboration with Sales and Marketing teams.

What we’re looking for

  • 8+ years of experience in founding a company, product management, business operations, and/or related experience in high-performing companies. Experience in consulting, investment banking, or investing prior to operational experience is a plus as well.
  • Operate like a founder — own outcomes end-to-end, iterate quickly, and adapt to unstructured, ambiguous, and fast-changing contexts.
  • Track record of launching and scaling new products from 0 to 1 and beyond. 
  • Proven ability to independently navigate and execute effectively amidst ambiguity.
  • Structured thinker with a data-driven, commercially-minded approach to developing strategies.
  • Bonus: Experience working in vertical AI/SaaS in the industrials space.

What’s in it for you:

  • Competitive salary and meaningful equity opportunities.
  • Healthcare, dental, and vision coverage.
  • 401(k) / RRSP enrolment program.
  • Take what you need PTO.
  • A Work Culture where:
    • You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
    • We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

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