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Enterprise Project Manager

Raleigh, Montreal, Toronto

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 10,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.

We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Coupa, Toast and PagerDuty.

The Project Manager role is an individual contributor role that influences the success of our enterprise project rollouts from scoping to implementation to go live. In this role, you will be responsible for planning and overseeing projects to ensure they are completed following agreed upon requirements, timeline within budget. You will plan and designate project resources, prepare budgets, track progress and inform your stakeholders of the progress or the project.

NOTE: Internal applicants must have been in their role for at least 12 months.

What you’ll do:

  • Assist enterprise customers through successful implementations
  • Travel to customer sites for on-site MaintainX implementation engagements. 
  • Coordinate resources for the flawless execution of multiple projects
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility
  • Ensure resource availability and allocation
  • Develop a detailed project plan to monitor and track progress
  • Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
  • Measure performance using appropriate project management tools and techniques
  • Report and escalate to management as needed
  • Manage the relationship with the client and relevant stakeholders
  • Perform risk management to minimize potential risks
  • Create and maintain comprehensive project documentation
  • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
  • Track project performance, specifically to analyze the successful completion of short and long-term goals
  • Develop comprehensive project plans to be shared with clients as well as other team members

About you:

  • 7+ years of relevant experience in software implementation, customer onboarding or application engineering.
  • Proven experience in on-site large SaaS implementation projects. 
  • Proven working experience in project management
  • BSc/BEng/BA degree or equivalent.
  • Experience in manufacturing and industrial space is a benefit.
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multitasking skills
  • Strong working knowledge of Microsoft Office
  • Project Management Professional (PMP) certification is a plus
  • Experience with project management software tools

What’s in it for you:

  • Competitive salary and meaningful equity opportunities.
  • Healthcare, dental, and vision coverage.
  • 401(k) / RRSP enrollment program.
  • Take what you need PTO.
  • A Work Culture where:
    • You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
    • We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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