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Lead Coordinator, Office Operations (Part-Time)

Phoenix, AZ

Who We Are: 

Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.

Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.  

Location:

Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area. 

Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.

The Role:

This Phoenix-based, part-time, in-office Office Operations Coordinator is responsible for the overall operations and purchasing needs of the National Office, including overseeing general customer service, vendors, shipping and receiving, office equipment management, and facility requests. 

Knowledge and Abilities

  • Demonstrated experience managing daily office operations including mail opening and distribution, purchasing, and office configuration
  • Demonstrated experience supporting the vendor selection process
  • Strong written and oral communication skills with a demonstrated ability to build productive relationships with internal/external stakeholders in a professional manner
  • Strong project management skills with a demonstrated ability to organize, prioritize, and make timely decisions with sound judgment
  • Ability to take initiative, be innovative, and work independently

Duties & Responsibilities

  • Respond to and resolve tenant requests by working with the property manager
  • Maintain working environment and equipment in clean and orderly manner
  • Manage electronic and physical check deposits in collaboration with a cross-functional team
  • Maintain budgets and review operations-related expenses, periodically involved with renegotiating contracts
  • Manage Ticket request system as it pertains to Facilities & Operations, working with the property manager
  • Act as primary liaison to building management and security
  • Manage on and off-site records storage, review inventory, and obtain proper authority to destroy old records
  • Support reporting required for compliance with the Maricopa County Travel Reduction Program
  • Other duties as assigned

 Qualifications

  • Located in Phoenix, AZ or surrounding areas 
  • 3 – 5 years of experience in office management and operations 
  • Knowledge of Microsoft Office applications
  • Working knowledge of nonprofit organizations is helpful

Working Conditions

  • Part-time, up to 20 hours per week 
  • Work in an office environment  
  • Requires frequent bending and lifting of items up to 15 pounds 
  • Some travel required
  • May require work outside a traditional Monday – Friday work week, and normal business hours

This Role's Hiring Range

$22,880 - $24,440 USD

What We Offer:

Benefits

  • Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
  • Competitive compensation with annual incentive potential    
  • Health Savings Account and Flexible Spending Account Options    
  • Health Reimbursement Account fully funded by Make-A-Wish America
  • Short Term Disability*, Long Term Disability* and Life Insurance 
  • Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo 
  • 401(k) Retirement Savings Plan with 5% match after one year of service
  • Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program   
  • The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires 

Time Off

  • Up to 15 PTO days 
  • 10 Sick Days 
  • 11 Paid Holidays 
  • 2 Volunteer Days after one year of service 
  • 2 Personal Days accrued annually   
  • Parental Leave      

Also... 

  • Employee Awards and Recognition Programs    
  • Individual and Leadership Development     
  • Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets   

*Monthly premiums paid for the employee for vision, dental, and short/long term disability.

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