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Director, Shared Financial Services

Remote

Who We Are: 

Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.

Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.  

Location:

Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area. 

Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.

The Role:

The Director, Shared Financial Services is responsible for leading the Shared Financial Services Team (SFS) and maintaining overall integrity, accountability, and viability of the group. SFS provides shared financial and accounting services to Make-A-Wish chapters who elect to utilize such services offered by the National Office. They provide oversight and guidance in areas related to accounting, internal and external reporting, internal controls, budgeting, forecasting, and financial management.

Knowledge and Abilities:

  • Excellent knowledge of accounting, internal control systems and information systems applications in a nonprofit environment.
  • Familiarity with processes and procedures for both audit planning and forensic accounting.
  • Demonstrated ability as an influencer to gain trust and convince others of a compelling value proposition.
  • Demonstrated experience drafting and reviewing internal and external financial statements.
  • Demonstrates ability to manage projects from inception to completion.
  • Familiarity with relevant changes in tax and accounting regulations.
  • Possess excellent written and verbal communication skills, as well as presentation skills.
  • Demonstrate exceptional leadership skills that inspire and motivate others to succeed.
  • Engage effectively with professionals at all levels of the organization.
  • Organize work, prioritize, and delegate to meet deadlines, and make timely decisions with sound judgment.
  • Ability to handle sensitive information with a high level of trust and confidentiality and possess strong business ethics.

Duties and Responsibilities:

  • Establishes and drives the vision, strategies, goals, and objectives of the Shared Financial Services team.
  • Establishes the optimal organizational design, processes, and procedures to achieve Shared Financial Services’ objectives.
  • Partners with cross-functional stakeholders to ensure ERP and CRM system integrations and enhancements are successful.
  • Identifies opportunities for productivity improvements, cost savings, and revenue enhancement initiatives that support the organization’s strategic and financial goals.
  • Recruits, trains, and leads team of 25+ accounting professionals, including training them on current accounting principles and organizational policies.
  • Creates an environment that promotes a high performing team atmosphere with motivation to learn and grow.
  • Directs, motivates, and coaches staff and supports them in partnering with participating chapters.
  • Directs and monitors internal and management control systems within Shared Financial Services and in participating chapters.
  • Develops and documents business processes as well as policies and procedures to maintain and strengthen internal controls.
  • Owns the reporting process for participating chapters’ monthly and annual financial statements, ensuring completeness, accuracy, and compliance with organizational policies and U.S. GAAP.
  • Leads efforts to provide strong analytics and financial analysis to participating chapters.
  • Coordinates and manages completion of the external audit process for participating chapters.
  • Researches technical, financial, and accounting issues.
  • Directs the preparation of participating chapter’s 990 forms as well as applicable state tax filings.
  • Directs planning and forecasting projects for participating chapters.
  • Serves an active role as a business leader in the Finance organization and supports the overall objectives of the business.
  • Collaborates with Finance department leaders and other business partners on opportunities to improve established processes and procedures and provide effective and efficient tools to ensure business requirements and needs are met.
  • Serves as an advisor to participating chapters on complex accounting matters.
  • Performs other job-related duties, as assigned.

Qualifications:

  • Bachelor’s degree in Accounting, and CPA preferred.
  • Minimum of 7 years in the accounting and/or finance field.
  • Minimum of 5 years in a management or leadership role required.
  • Working knowledge of nonprofit organizations is required.
  • Strong knowledge of Microsoft Office, NetSuite, and Salesforce applications required.

Working Conditions:

  • Ability to thrive in a remote environment.
  • Some travel required.
  • May require work outside a traditional Monday – Friday work week, and outside normal business hours.

This Role's Hiring Range

$119,700 - $133,000 USD

What We Offer:

Benefits

  • Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
  • Competitive compensation with annual incentive potential    
  • Health Savings Account and Flexible Spending Account Options    
  • Health Reimbursement Account fully funded by Make-A-Wish America
  • Short Term Disability*, Long Term Disability* and Life Insurance 
  • Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo 
  • 401(k) Retirement Savings Plan with 5% match after one year of service
  • Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program   
  • The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires 

Time Off

  • Up to 15 PTO days 
  • 10 Sick Days 
  • 11 Paid Holidays 
  • 2 Volunteer Days after one year of service 
  • 2 Personal Days accrued annually   
  • Parental Leave      

Also... 

  • Employee Awards and Recognition Programs    
  • Individual and Leadership Development     
  • Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets   

*Monthly premiums paid for the employee for vision, dental, and short/long term disability.

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