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Senior Manager, Strategy

Remote

Who We Are: 

Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.

Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.  

Location:

Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area. 

Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.

Position Summary

The Senior Manager, Strategy is a pivotal position that involves close collaboration with senior leadership and cross-functional teams to refresh and develop the MAW Enterprise Strategic Plan, Annual Operating Plan, and Quarterly Reviews. Moreover, the Sr. Manager, Strategy oversees the prioritization, planning, and management of key strategic initiatives and projects, driving enterprise-wide transformation initiatives that align with our long-term strategic objectives. To ensure a successful change journey, the incumbent will leverage the Prosci methodology to guide stakeholders through complex change journeys, ensuring alignment between organizational goals and individual adoption.

Knowledge and Abilities

  • Program/Project Management – experience in leading projects, as well as managing a portfolio of projects across various departments and disciplines. Also, experience in supporting junior project managers through guidance and coaching.
  • Verbal and written communication and presentation experience in Microsoft PowerPoint
  • Strategic Mindset – having a big picture view of opportunities, with the ability to define tactical implementation plans.
  • Business Transformation and Innovation – ability to drive transformational and innovation efforts across the Make-A-Wish organization.
  • Analytical Insights – experience in framing key strategic questions to answer complex problems with executive leadership.
  • Ability to Interpret Data – ability to translate facts and data into action.
  • Analytic Aptitude – data driven analytics experience to support and justify recommendations.
  • Collaboration - understands organizational dynamics, navigates expertly, and can achieve success in a consensus driven, collaborative environment.
  • Change Management –stakeholder engagement, resistance mitigation, readiness assessments, and the activation of sponsor and manager roles to ensure adoption and sustainability.
  • Ability to Influence – influence across diverse stakeholders, levels and geographies without direct authority.

Duties & Responsibilities

  • Leads Strategic Projects & Planning team to support MAW key Strategic Project Initiatives and Enterprise Strategic Planning. May require individual project support, as well as leading program of efforts.
  • Support the Make-A-Wish® enterprise strategic planning process including discovering and synthesizing information from multiple sources to generate insights and recommendations on business strategies and opportunities.
  • Provides leadership to business partners and facilitation of councils and development of strategic planning vision, process and tools across the National Office and Chapters, disciplines and practice that help generate and sustain successful outcomes.
  • Support development of robust strategic plan for MAW America and partner with MAW Chapters to deploy.
  • Tracks key strategic focus and initiative key performance indicators (KPIs) on a quarterly basis. Demonstrated ability to create clear, compelling, and visually engaging PowerPoint presentations tailored to diverse audiences, including executive leadership, cross-functional teams, and external stakeholders.
  • Preparing for Quarterly internal reviews and helps facilitate updates with senior leadership and business partners. Working with internal communication for Board, Chapter and National leadership.
  • Leads and manages a portfolio of strategic projects and initiatives that align with organizational leadership goals. Manages program execution to ensure adherence to budget, schedule, and scope. Leads team and helps develop and updates project plans including information such as project objectives, technologies, systems, specifications, schedules, funding, and staffing.
  • Leads, develops and supports member(s) of the Strategy team by setting clear expectations, establishing priorities, and managing performance and professional growth and development.
  • Guides innovation and change against evolving goals/business objectives and the enterprise strategic plan.
  • Builds and drives the business case for innovation and organizational transformation.

Qualifications

  • Bachelor’s degree or equivalent work experience is required.
  • 7+ years professional experience with 5+ years of experience in project management and/or strategic planning.
  • 2+ years of leadership and people management experience required.
  • Prosci Change Management certification or similar experience preferred
  • Strong computer skills required, specifically in Microsoft Office applications.

Working Conditions

  • Ability to thrive in a remove environment.
  • Some travel may be required.
  • May require work outside a traditional Monday – Friday work week, and outside normal business hours.

This Role's Hiring Range

$90,000 - $116,000 USD

What We Offer:

Benefits

  • Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
  • Competitive compensation with annual incentive potential    
  • Health Savings Account and Flexible Spending Account Options    
  • Health Reimbursement Account fully funded by Make-A-Wish America
  • Short Term Disability*, Long Term Disability* and Life Insurance 
  • Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo 
  • 401(k) Retirement Savings Plan with 5% match after one year of service
  • Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program   
  • The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires 

Time Off

  • Up to 15 PTO days 
  • 10 Sick Days 
  • 11 Paid Holidays 
  • 2 Volunteer Days after one year of service 
  • 2 Personal Days accrued annually   
  • Parental Leave      

Also... 

  • Employee Awards and Recognition Programs    
  • Individual and Leadership Development     
  • Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets   

*Monthly premiums paid for the employee for vision, dental, and short/long term disability.

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