Back to jobs

Brand & Creative Strategy Manager

Austin, TX

WHO WE ARE 🌍

We help creators and businesses automate conversations on Instagram, Messenger, WhatsApp, Telegram, and TikTok. The result? Better engagement, more sales, and real, sustainable growth. 

With a diverse team spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

WHO WE'RE LOOKING FOR 🌟

Isn’t a brand without a strategy just… vibes?

We’re looking for a Brand & Creative Strategy Manager to help scale Manychat’s brand across every team that touches it — Marketing, Growth, Events, and more. You’ll support our Senior Brand Strategist in developing brand and creative strategies, then help bring them to life by translating them into clear briefs and partnering with teams through asset reviews, guidance, and cross-functional collaboration.

This role will help the team stay aligned by keeping our brand documentation sharp, staying in tune with our audience, and tracking performance to continually evolve how Manychat shows up in the world.

If you’re part thinker, part doer, and all about elevating creative work that resonates, let’s talk!

WHAT YOU'LL DO 🚀

Brand & Creative Strategy Execution

  • Assist in shaping brand and creative strategies by sharing audience insights, cultural trends, data, and intuition based on our understanding of Manychat’s audience, product, platforms, and brand.
  • Drive the execution of brand-related efforts, working with cross-functional partners to bring initiatives to life while maintaining brand consistency.
  • Refine and maintain brand documentation, messaging guides, and Asana task management to support seamless execution.

 

Cross-Functional Collaboration

  • Translate strategic direction into clear, actionable briefs for creative and cross-functional teams to guide the development of marketing campaigns, content, and creative assets, ensuring alignment with Manychat’s positioning and objectives.
  • Support asset review and feedback cycles, ensuring final deliverables align with strategy and creative direction.
  • Advise internal teams on briefs, brand guidelines, and strategic direction.
  • Work with cross-functional teams on end-of-campaign analyses to understand brand metrics impact.

Performance Tracking & Optimization

  • Maintain and organize brand documentation, timelines, and key deliverables across teams.
  • Track and share brand health reporting, keeping a pulse on performance metrics and audience sentiment.
  • Assist in measuring brand and creative performance, tracking key metrics to refine future strategies.
  • Keep the team updated on industry trends, cultural shifts, and internal research that could impact brand strategy.

TO SHINE IN THIS ROLE đź’Ą

You’ll need:

  • 3–5 years of experience in brand strategy, creative strategy, integrated marketing or a related role.
  • Strong ability to translate strategy into execution — you can take high-level ideas and turn them into actionable briefs, guides, and playbooks.
  • Experience collaborating with creative teams, designers, copywriters, and cross-functional partners.
  • Exceptional organizational and project management skills — you’re able to juggle multiple projects while maintaining quality and consistency.

WHAT WE OFFER 🤗

Here’s how we care about your growth, well-being, and comfort:

  • đź“š Annual professional development reimbursement.
  • đź’™ Comprehensive medical, dental, and vision coverage for you and your dependents.
  • 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
  • 🤝 Company-funded sport activities, annual offsites and team-building events. 

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

Create a Job Alert

Interested in building your career at Manychat? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
This role requires you to be located in the Austin, TX area. Are you aren't currently located in Austin are you willing to relocate? *
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Manychat’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.