Senior Project Manager

Do you want to play a critical role in helping our Clients unlocking the value of their data and to make more informed decision that drive business growth and success? 
In this role the main purpose is to be the bridge between business, tech and data, managing complex projects that enables our clients CRM channels to be more relevant and personalised to their customers.  
 
What will your day look like? 

As a Senior Data & Insights Project Manager in VML MAP, you'll be at the heart of driving impactful change for our clients. You'll be working with the 5D process to manage complex projects that unlock the value of their data and drive business growth. Your day will involve: 

• Collaborating with client stakeholders: Leading brainstorming and ideation sessions to understand business challenges and define clear project requirements. 
• Planning and scoping projects: Defining project objective and setting goals, Overseeing resource planning, budget estimations, and the creation of technical briefing documents to ensure projects are well-defined and resourced.
• Driving project execution: Managing projects process (JIRA, Smartsheet), proactively tracking progress, and ensuring timely completion of deliverables.
• Stakeholder management: Actively aligning with relevant stakeholders, providing regular status updates, and ensuring clear communication throughout the project lifecycle.
• Promoting data-driven decision making: Be the advocator of test & learn approach, supporting data analysts and insight consultants in designing tests and briefing requirements.
• Creating compelling presentations: Developing project presentation decks for final deliverables and presenting project results to clients.
• Optimizing performance: Leading monthly performance & optimization sessions with client teams, leveraging data and insights to drive continuous improvement.
• Managing project finances: Controlling project spending according to forecasts, updating budget status, and ensuring projects are delivered within budget. 

Who are you going to work with?

You will be a part of a diverse working environment that fosters a positive and collaborative culture, where you will be valued, supported and motivated to do your best work.   

You will get to work with a rich network of professionals within digital marketing, access of vast amount of knowledge, business cases and best practice from dozens of world’s top companies.  

What do you bring to the table? 

You're a highly organized and proactive individual with a can-do attitude, ready to efficiently drive projects towards clearly defined goals within planned timelines. You possess a strong understanding of performance analytics, enabling you to effectively steer resource teams and make informed decisions when facing obstacles. Furthermore, you're a skilled communicator, adept at creating clear and compelling PPT decks and one-pagers that effectively convey project descriptions, progress, results, and recommendations to clients and stakeholders. You have the ability to structure complex information into concise and visually appealing formats, making it easily digestible for a variety of audiences.

For this role, we expect you to have: 

A in-depth understanding of CRM strategy and technology, especially within email marketing and other owned messaging channels such as SMS, Whatsapp, PUSH notification, web, etc. Experience and knowledge within Marketing Performance is especially valuable.  

Below skills are also required for this role:  

• 5D Project Management (in agile environment)  
• MS PowerPoint 
• MS Excel 
• Other MS Office essential apps 
• JIRA & Confluence 
• Power BI 
• Experience with: Smartsheet, Salesforce Marketing Cloud and Miro would be a plus.

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences. 

#LI-EMEA

VML  is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

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