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Quality Engineer II

Waltham, Massachusetts, United States

Markforged (NYSE: MKFG) is reinventing the $1 trillion+ worldwide manufacturing industry so that engineers can build anything they imagine while reducing environmental impact. With the market’s most robust 3D printing hardware, software and material solution, a world-class team, great customers and abundant capital, we’re well placed to continue our growth and innovation. 

We are seeking a Quality Engineer II to enhance the quality assurance practices of our 3-D printer manufacturing operations. Focused on advancing our commitment to delivering high-quality devices, this role involves deep collaboration with both local and offshore contract manufacturers to enforce and elevate our quality standards. The successful candidate will spearhead the development and refinement of quality assurance protocols, ensuring our devices consistently exceed both regulatory and customer expectations.

Core Responsibilities:

  • Quality Assurance Strategy: Develop and refine quality assurance protocols and strategies to align with industry best practices, with an emphasis on improving device reliability and performance.
  • Quality Standards Compliance: Ensure all products meet strict quality standards and compliance requirements, including familiarity with relevant quality management systems (e.g., ISO 9001) as a framework for excellence, even though direct ISO certification may not be applicable.xa
  • Audit and Assessment: Conduct regular quality audits and assessments of internal processes and those of our contract manufacturers to identify areas for improvement, focusing on overall device quality as produced at our external partner manufacturing facilities.
  • Corrective and Preventive Actions: Lead the identification, development, and implementation of corrective and preventive actions (CAPA) to address quality issues, ensuring the root causes are effectively addressed.
  • Root Cause Analysis: Assist in diagnosing product failure root cause and developing work instructions for refurbishment engineering activities. 
  • Quality Metrics and Reporting: provide updates for tracking and reporting on key quality metrics, using data to drive decisions and improvements in device quality assurance practices.
  • Supplier Quality Management: Work closely with suppliers and contract manufacturers to establish and maintain high-quality standards, conducting supplier audits and manage first article inspection activities to ensure compliance with our quality requirements.
  • Stakeholder Collaboration: Facilitate communication and collaboration between internal teams and external partners to support customer expectations through warranty activities.  

Qualifications:

  • Strong foundation in quality engineering principles, with a focus on quality assurance.
  • Proven track record of improving product quality and reliability in a technology-driven industry.
  • Experience with quality standards, compliance, and certification processes, with a preference for candidates familiar with ISO 9001 principles.
  • Excellent analytical and problem-solving skills, capable of conducting thorough quality audits and implementing effective CAPA initiatives.
  • Exceptional communication and collaboration skills, able to work effectively with both internal teams and external manufacturing partners.
  • Willingness to travel as needed for supplier evaluations and quality audits.
  • 3-5 years of experience in a quality assurance role, specifically within a high-tech or device manufacturing environment.

 

Important Note: Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, but are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!

Why Markforged?
Help us reinvent manufacturing. 
We are reinventing manufacturing so that engineers can build anything they imagine.
 
We are one team that wins together!
You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products.
 
Perks & Benefits
For all US-based roles, we offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more. Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks. You will have unlimited access to our 3D printers for professional and personal parts!
 
Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.
 
To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.
 
 
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