Transportation Support Analyst

Markforged (NYSE: MKFG) is leading the digital transformation of manufacturing by revolutionizing how engineers and manufacturers create and innovate. Our unique platform combines software, advanced materials (including cutting-edge metal and composite technologies), and industrial 3D printers to deliver strong, functional parts for various industries. We empower customers to overcome supply chain complexities, reduce costs, and accelerate innovation by producing high-performance tools, fixtures, prototypes, and end-use parts in-house.

The Transportation Support Analyst will support the planning, monitoring, and optimization of our transportation operations. The successful candidate will contribute to the efficiency, cost-effectiveness, and reliability of our logistics network by analyzing data, producing reports, and assisting with process improvement initiatives.

What will you own: 

• Collect, validate, and analyze transportation data, including costs, delivery performance, and utilization metrics.
• Prepare accurate and timely reports to support management decision-making.
• Assist with route planning, scheduling, and network optimization to enhance operational efficiency.
• Support the evaluation of carriers, third-party logistics providers, and transport partners.
• Monitor and improve current relationships with the regional transport partners by participating in collaborative projects that lead to improvements in their overall performance. 
• Improve the overall performance of the distribution network by monitoring the KPIs of the regional transport partners while performing data analyses to propose process improvements to increase their overall performance. 
• Supporting daily operations by coordinating with our 3PL partners
• Supporting the EMEA region by providing logistical support for internal transports 
• Responsible for ensuring that any and all internal IT systems align with our 3PL partners and accurately represent operational reality at all times
• You will participate in inter-departmental logistics projects and co-operate with other internal departments on requests they have
• Any other duties as reasonably required

What you will have: 

Education & Experience:

• Bachelor’s degree in Supply Chain Management, Logistics, Business, Economics, Data Analytics, or a related discipline (or equivalent practical experience).
• Strong analytical, quantitative, and problem-solving skills
• Proficiency in data analysis (Google Sheets, MS Excel); familiarity with business intelligence or analytics tools (e.g., Sage, SEI) is an advantage.
• Excellent written and verbal communication skills.
• Strong organizational skills with attention to detail and accuracy.
• Ability to work both independently and collaboratively in a team environment.

Technical Expertise:

• Understands the basics of international shipping, including key terms and documentation like bills of lading and air waybills.
• Capable of engaging with internal partners, understanding their basic needs and how they fit into the logistics process.
• Understands the importance of meeting customer needs in logistics, including timely delivery and accurate information.

Skills:

• Ability to interpret basic data sets, create simple reports, and understand elementary logistics concepts such as inventory turnover and supply chain flow.
• Identify routine logistical problems, like delays in supply chain, and suggest basic solutions. Understand how to use company resources to resolve these issues.
• Capable of carrying out logistics tasks under supervision, including data entry, preparing shipping documents, and tracking inventory levels.
• Timely completion of individual tasks with attention to detail, and maintaining adherence to organizational policies.