Senior Business Continuity Analyst

As Marqeta’s Senior Business Continuity Analyst, you will be responsible for supporting the development, implementation, maintenance and testing of Marqeta’s business continuity program. The Senior Business Continuity Analyst will support all program activities necessary to enable Marqeta to manage a business continuity event / crisis event as well as maintain and / or rapidly recover continuity of business. This role will report directly to the Business Continuity and Crisis Management Manager.

We work Flexible First. This role can be performed remotely anywhere within Canada. We’d love for you to join us!

The Impact You’ll Make 

• Support the development, implementation, maintenance and testing of Marqeta’s business continuity program:
• While supporting enterprise resilience and cyber resilience, design, and conduct Business Impact Analyses (BIAs) to identify critical business services and conduct mapping to ultimately improve resiliency
• The tabletop / scenario testing of the Business Continuity plans and report writing, giving recommendations for improvement
• Conduct Business Continuity training to help embed Business Continuity into the culture
• Build and maintain relationships with external partners, such as emergency services, vendors, and other stakeholders critical to business continuity and crisis management
• Ongoing business continuity and crisis management vendor management that ensures up-to-date retainers and contracts 
• Review and update business continuity plans regularly to reflect changing organisational needs and external environments
• Evaluate the presence and sustainability of alternate processing capabilities for critical business services in the event the primary capability goes down or is quarantined
• Document business process mapping (critical path documentation) for Marqeta’s most critical business processes (e.g. mapping infrastructure, data centre, applications, third parties, etc. Involved in processing)
• Support the response to actual disruptions, including activation of the business continuity plan, crisis communication and coordination of recovery efforts
• Work within a high-performing team culture where team members are supported, standards are consistently upheld, people are treated with respect, and everyone feels a sense of belonging.

Who You Are

• 3+ years experience in business continuity planning and analysis, concepts and methodology.
• Proven business continuity in the financial services /FinTech industry.
• Experience with BCI, ISO 22301, EMI, SOX, ISO 27001, PCI DSS, PCI 3DS, GDPR, and CPRA.
• Ability to support cross-functional teams. Strong knowledge of business impact analysis methodologies, business continuity testing and regulatory requirements specific to the banking sector.
• Detailed knowledge of business continuity and associated regulatory requirements.
• Analytical and problem-solving prowess, with the capacity to think critically and adapt strategies to evolving circumstances.
• High ethical standards and a commitment to upholding confidentiality and data security.
• Excellent communication and interpersonal skills, with the ability to cultivate relationships across teams, influence decision-making, and collaborate with stakeholders at all levels of the organization
• BA/BS degree preferred
• Professional certifications in Business Continuity would be advantageous
• Relevant certifications (CBCP, CBCI, Certified ISO 22301 Business Continuity).

Manager

• Linda Baylis, Business Continuity and Crisis Management Manager 

Typical Process

• Application submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD,  is: 91,200 - 114,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible time off – take what you need
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that.  This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Marqeta’s Values

– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

Equal Employment Opportunity, Accommodations and Privacy 

Marqeta is proud to be an equal opportunity employer that gives consideration to all qualified applicants regardless of race, ancestry, national  origin, color, Indigenous, citizenship, religion/creed, sex, sexual orientation, gender identity, gender expression marital status, family status, disability, veteran status, criminal histories consistent with legal requirements, or any other characteristic protected by applicable law. 

Our dedication to diversity and inclusion extends beyond the categories above. Review Marqeta’s ESG Report to see that dedication in action. Fostering an environment where everyone feels valued and respected creates a stronger and more innovative team at Marqeta. We celebrate the unique contributions of each individual and empower all members of our organization. Join us in building a company where diversity thrives and everyone can be their authentic selves.

If you require reasonable accommodation for the application process and beyond (including due to a disability), please submit this form and we will be more than happy to assist you. Marqeta will make reasonable accommodations for candidates when needed in accordance with applicable law. The Applicant and Candidate Privacy Notice applies to the personal data that you directly provide to us or that we collect during the application and candidate recruitment process.