KYC Risk Analyst, Risk Operations

As Marqeta’s KYC Risk Analyst you will be responsible for managing day-to-day activities related to consumer and business KYC for Marqeta’s card programs.

This role can be performed in a hybrid work model (Tuesday, Wednesday, Thursday onsite) from our Warsaw office.  We’d love for you to join us!

What You’ll Do

• Independently resolve problems that require in depth investigation and/or research
• Conduct follow-up research on CIP/KYC issues
• Maintain or exceed established standards for customer service, and resolves complex issues with little or no supervision or direction
• Coordinates with Issuing Banks to ensure that Marqeta is compliant with their requirements for CIP/KYC; performs required CIP/KYC audits in compliance with bank requirements
• Practice using sound decision-making and discretion in making independent decisions that mitigate corporate risk at each decision point throughout the review.
• US and Global Sanctions research and oversight of the work performed by the BPO
• Identify process and/or system improvement initiatives and resolution in order to re-engineer and streamline workflow.
• Maintains a current understanding of and complies with Marqeta and Issuing Bank procedures and policies, including regulatory compliance issues related to BSA procedures and policies, GLBA, Dispute Resolution and Safeguarding Customer Information.

What We’re Looking For

• Min. 3 years related experience
• Proven ability to develop and implement efficient and effective business and consumer CIP/KYC processes
• Demonstrated ability to achieve results through cross-functional, virtual teams
• Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against demanding schedules
• Superior communication skills (interpersonal, verbal, presentation written, email)
• Positive attitude, team player, adaptable, resourceful, and self-starter who is able to work independently
• Skilled in G-Suite, Snowflake, SQL and Looker.  

Nice-To-Haves

• Experience in payments, fraud and risk domain
• Advanced degree in Finance, Mathematics, Statistics, Computer Science or Economics, or other quantitative field.

Your Manager

• Guy Bineli 

Recruiter For This Role

• Agata Wojciechowska

Typical Process

• Application submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 4-5, 45 min calls
• Offer!

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that.  This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Marqeta’s Values

– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

Equal Employment Opportunity, Accommodations and Privacy 

Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. 

Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.

Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.