Client Success Manager

On-Target Earnings: $80,000-$125,000 CAD OTE

Location: Remote

👋 About Us

Martell Ventures is not your typical venture studio. We’re an AI-native incubator backed by world-class operators, built to launch scalable companies that solve real problems for small and mid-sized businesses (SMBs) around the world.

Our mission is clear: empower high-agency founders to build enduring, profitable companies that create massive impact through automation, intelligence, and personalization.

🎥Why you shouldn't work here – Radical Transparency from our CEO

📝 What Applying Looks Like

We keep it transparent and efficient. Here’s what to expect:

1. 1-min intro video (Loom, Vidyard, or Google Drive – share your link below)
2. Application review
3. 15-minute intro call
4. Strengths assessment – how you learn and do
5. In-person interview – values and culture fit
6. Paid test project – work with us, like you're already on the team
7. Final call with our CEO
8. Offer – if we’re both excited, we move forward fast

💼 About the Role

The Client Success Manager (Partner Manager) owns the success, activation, and revenue performance of Revio’s partners.

🔍 What You'll Do

• Onboard new partners and drive them to their first referral within 14 days
• Lead partner activation calls and align on promotion and execution plans
• Manage a portfolio of active partners and serve as their main point of contact
• Monitor partner performance and proactively re-activate underperforming partners
• Provide partners with assets, guidance, and clear next steps to drive results
• Track partner activity and revenue accurately in the CRM
• Report weekly on partner activation, performance, and partner-sourced revenue
• Continuously improve onboarding and enablement processes based on results

🧠 What You Bring

Required Qualifications

• Experience in partner management, affiliate marketing, customer success, or revenue partnerships
• Strong execution mindset, you push partners to take action
• Comfort owning revenue outcomes, not just relationships
• Highly organized with strong CRM discipline
• Excellent communication skills across calls, async, and written guidance

Preferred Qualifications

• Experience working with creators, agencies, or B2B SaaS partnerships
• Background in sales, growth, or revenue operations
• Familiarity with affiliate platforms, CRMs, and performance tracking
• Experience in fast-moving, founder-led environments