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Head, Functional Technology Business Partnering

Toronto, Canada

ABOUT MASTERCARD FOUNDATION

Mastercard Foundation seeks a world where everyone has the opportunity to learn and prosper. Through its Young Africa Works strategy and Canadian EleV program, the Foundation works with partners to ensure that millions of young people, especially young women, access quality education, financial services, and dignified work. Mastercard Foundation was established in 2006 through the generosity of Mastercard when it became a public company. The Foundation is independent with its own Board of Directors and CEO.

UNDERSTANDING CANADA PROGRAMS AT THE FOUNDATION

 The Foundation has begun working within Canada in partnership with Indigenous communities and post-secondary institutions to listen, learn, and best understand how we can act in meaningful ways. The EleV strategy was co-created with Indigenous communities, young people, and partners to enable 100,000 Indigenous youth to complete their education and transition to dignified work aligned with their values and aspirations.

As reflected in Canada’s Truth and Reconciliation Commission Calls to Action, education is a key driver of improved socio-economic well-being. Through building partnerships with Indigenous communities, we look to expand our initiative ultimately helping to support a generation of transformative Indigenous young leaders who will be change agents within their communities. We believe that by setting a bold target, we will encourage engagement across sectors and create momentum that will elevate the strengths and opportunities of Indigenous youth. In keeping with our approach, Indigenous communities and young people will be the drivers of this transformation. The program will promote innovations to address longer-term systemic change to achieve economic prosperity and social well-being within Indigenous communities.

The EleV team oversees current and emerging partnerships related to Indigenous education. Consistent with our overall vision and Youth Africa Works strategy, we will share learnings and opportunities to connect across the work of the Foundation. While operating in distinct contexts, the centrality of youth voice and vision, affirmation of culture and identity, and priority to enhance community capacity for self-determination are common threads upon which our work is strengthened and reinforced.

UNDERSTANDING AFRICA PROGRAMS AT THE FOUNDATION 

We are currently in an exciting period at the Mastercard Foundation as we intensify the implementation of the Young Africa Works strategy, aiming to empower 30 million young people throughout Africa to access dignified and fulfilling employment.

To ensure the Foundation's accessibility to our partners and program participants, we have established offices in Rwanda, Kenya, Ghana, Senegal, Ethiopia, Nigeria, and Uganda. These offices provide strong in-country support for the implementation of Young Africa Works. We collaborate with governments, the private sector, educators, and other funders to enhance the quality of education and vocational training, equip young individuals with the necessary skills for the workforce, expand access to financial services for entrepreneurs and small businesses, and facilitate connections between job seekers and meaningful employment opportunities.

Our values serve as our guiding principles, transcending and surpassing all other considerations. We wholeheartedly encourage you to bring your bold ideas, curiosity, and expertise to your work.

If you're an experienced Business Partner looking to increase your impact, read on!

THE OPPORTUNITY 

Reporting to the Director of Technology Business Partnering and Value Management, the Head, Cross-Functional Technology Business Partnering will be a dedicated partner to all Mastercard Foundation Functions, excluding Programs. The role will work closely with leaders from Public Affairs and Communications (PAC), Finance, People and Culture (P&C), Legal, and Impact and Research to understand their needs and ensure these are met through Technology solutions. You will drive strategic initiatives by aligning Technology solutions with business needs and the Foundation's broader objectives, delivering maximum value to the Foundation, its Partners, and Participants, and contributing to achieving its 2030 strategy. 

 WAYS YOU CAN CONTRIBUTE

  • Serve as the dedicated point of contact and strategic advisor for the Public Affairs and Communications (PAC), Finance, People and Culture (P&C), Legal and Impact & Research Functions, working with the leadership of these Functions to ensure Technology initiatives align to each team’s priorities.
  • Participate in team engagements and meetings with the PAC, Finance, P&C, Legal, and Impact and Research Functions.
  • Ensure the Technology solutions employed by the PAC, Finance, P&C, Legal, and Impact and Research Functions effectively align with the broader Foundation’s, Programs, and DDIT’s strategic objectives, identifying gaps and initiatives for continuous improvement.
  • Communicate end-user issues and requirements from the PAC, Finance, P&C, Legal, and Impact and Research teams to the rest of the DDIT team as required and ensure relevant Function stakeholders are involved in co-creating and designing technology solutions.
  • Design and implement frameworks to evaluate the impact of technology solutions and initiatives on the PAC, Finance, P&C, Legal, and Impact and Research Functions, effectively driving the Foundation’s strategic goals.
  • Leverage business analysis and stay abreast of technological advancements to proactively identify and design new technology solutions that drive efficiency to enhance outcomes for the PAC, Finance, P&C, Legal, and Impact and Research Functions.
  • Establish and maintain the relevant governance processes and frameworks to facilitate collaboration and decision-making between the PAC, Finance, P&C, Legal, Impact and Research teams and DDIT, from solution identification to development.
  • Collaborate with the Director of Technology Business Partnering and Value Management and other Technology Value Business Partnering Heads to drive the effective strategic roll-out of the business partnering model across the Foundation.
  • Provide regular updates and reports as required to the Director of Technology Business Partnering and Value Management, the Chief of DDIT, and relevant Foundation leadership teams on the status and outcomes of technology initiatives for the PAC, Finance, P&C, Legal, Impact, and Research Functions.
  • Manage direct reports by providing guidance, coaching, and mentorship while overseeing their performance and capacity in compliance with the Foundation’s management policies and procedures.

WHO YOU ARE

  • Bachelor’s degree in Information Technology, Computer Science, Business Administration or Management, or a related field. Master’s degree or MBA is preferred.
  • Proven experience (10+ years) in Technology, Program Management, Business Relationship Management, Business Partnering, or a similar role, with previous leadership roles held.
  • Proficiency in project management tools, Microsoft Office Suite, and collaboration platforms; experience with enterprise resource planning (ERP) systems and data analytics tools is a plus.
  • Exceptional organizational skills, with the ability to prioritize competing demands, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build consensus, influence stakeholders, and communicate effectively across all levels of the Foundation.
  • Demonstrated commitment to the Foundation's equity, inclusion, and social impact values, with a passion for driving positive change and empowering underserved communities globally.

Deadline for Applications is February 7, 2025.

Mastercard Foundation (the “Foundation”) values and respects your privacy. By submitting an application for this opportunity, you hereby agree to the Foundation’s collection, use and disclosure of your personal information in accordance with its Privacy Policy (available at https://mastercardfdn.org/privacy/). Please note that the Foundation may share your personal information with third-party agencies that support the Foundation’s recruitment activities, and such third-party agencies may contact you directly regarding this opportunity. If you have any questions or concerns, please contact the Foundation’s Privacy Officer at the address indicated in its Privacy Policy.

The Mastercard Foundation values the unique skills and experiences each individual brings to the organization and we are committed to creating and maintaining an inclusive and accessible environment for everyone.

Completion of satisfactory business references and background checks are essential conditions of employment.

For more information and to sign up for the Foundation’s newsletter, please visit http://www.mastercardfdn.org/
Follow the Foundation on Twitter at @MastercardFdn

NB: To avoid missing email communication about your application, please check your spam/junk folder and mark our emails as "not junk".

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