Social Services Coordinator

We're seeking a Social Services Coordinator to join our new luxury senior living residence in Tysons Corner, Virginia. The Social Services Coordinator will play a crucial role in assisting the Administrator in Social Service intervention to residents and families including assessment, admissions, care planning process, transitional and discharge planning activities, and resident rights within the guidelines established by federal, state and Mather policies and procedures. The Social Services Coordinator creates meaningful moments in the lives of residents, visitors, and staff by demonstrating Nextraordinary behaviors.

This position is full-time, hourly, based out of The Mather in Tysons Corner, and will plan/participate in community outreach events. Weekend and holiday availability as needed required. 

ESSENTIAL FUNCTIONS

• Coordinates and documents; residents Plan of Care and Care Plan Conferences, completes the social services portion of the MDS, social services provided to residents, and family members or responsible parties.
• Facilitates and maintains documentation of Advance Directive and Resident Rights in compliance with company policies, federal and state regulations
• Plans and coordinates transitional movement, discharge and post-discharge care needs.
• Facilitates admissions process.
• Serves as resident advocate to assist residents, resident representatives, or resident groups and responds in writing to any complaint on behalf of residents.
• Actively participates in QAPI process
• Coordinates and/or provides education and support to staff, residents and families pertaining to psych-social issues including illness, aging, trauma informed care, loss, and death and dying 
• Supports budget process and maintains fiscal accountability
• Participate with the interdisciplinary team in tracking and managing resident behavioral expressions and assisting with the development of person-centered plan of care to address these needs.
• Make referrals and obtain needed services from outside entities (e.g., talking books, absentee ballots, community wheelchair transportation)
• Provide referrals for residents (e.g., applying for pensions, referrals to advocates for creating advanced directives, referrals to funeral homes for preplanning arrangements)
• Interactions with employees, residents, resident representatives, and guests will reflect our commitment to inclusivity
• Is competent in acting in emergency situations based on Safety Manual, Internal and External Emergency Preparedness and other policies
• Complies with Mather Code of Conduct, Policies, Compliance Programs, and all applicable laws and regulations in performance of one’s job duties; reports all known and suspected violations to their supervisor or manager, Mather Compliance Officer, a Human Resources representative, or the confidential team member helpline
• Identifies care center issues, proposes possible solutions and successfully adapts to changes as part of QA/PI process.
• Assists in licensing and survey preparedness and processes.

QUALIFICATIONS AND SKILLS

Required:

• 2+ years of long term care, hospital or related healthcare experience in leadership role; or 4 year college degree in social services or related field
• Excellent verbal and written skills
• Ability to multi-task and intervene in crisis/conflict situations
• Excellent customer service techniques and approach
• Knowledge of related state and federal regulations
• CPR/AED certification

Benefits

Mather offers a competitive benefits package.*

Team members are eligible for:

• A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
• A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
• Convenient, subsidized parking (or public transportation for certain locations)
• Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc. 

Benefits-eligible team members can take advantage of:

• Medical, dental, and vision plans
• Paid Parental Leave
• Adoption Assistance Reimbursement
• Tuition reimbursement for continuing education
• Extended illness benefits
• Employee wellness programs
• Short- and long-term disability insurance
• Life insurance - free to all team members 

*Benefits are subject to change without notice. Benefits details dependent on employment status.

About The Mather:

The Mather is a Life Plan Community in Tysons, Virginia, for those 62 and better that defies expectations of what senior living is supposed to be. More than a luxury residence, The Mather is in an enviable walkable, urban neighborhood, close to the Metro and all the DC area has to offer. Opened in March 2024, The Mather includes 293 independent living apartment homes, as well as assisted living, memory support, and skilled nursing, along with multiple restaurants, a fitness center, art studio, gardens and more. 

The Mather is located at 7929 Westpark Drive, Tysons.

About Mather

Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age Well^SM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work^®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.

Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.