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Events and Catering Coordinator

Splendido (Tucson, AZ)

POSITION SUMMARY


We are seeking a highly organized and detail-oriented Events Coordinator to join our dynamic Engagement Team. The ideal candidate will be responsible for coordinating all aspects of internal and private events & catering from initial inquiries to execution. This role requires exceptional communication skills, a knack for logistics, technology skills across multiple platforms, and a passion for delivering outstanding customer service.


ESSENTIAL FUNCTIONS

Events:

•    Serve as the primary point of contact for private events and catering inquiries
•    Work closely with their Engagement Team members and Manager to book events, coordinate booking schedule, and coordinate any catering associated with these events
•    Respond promptly to private event requests and all catering requests by providing detailed information about our services, venue options, menus and availability
•    Collaborate with clients and residents to understand their event needs, preferences, and budget


Catering Coordination:

•    Culinary team coordination to get customized menus that align with the client expectations and dietary requirements.
•    Coordinate menu approvals between clients and culinary
•    Ensure timely communication of catering details to relevant experience centers


Room Setup and Reservations:

•    Oversee the reservation and scheduling of event spaces, ensuring optimal utilization of resources
•    Coordinate with the hospitality/concierge and housekeeping teams for room setup, including layout, design, décor, and audiovisual requirements
•    Maintain an up-to-date calendar of events and room bookings


Event Execution:

•    With Engagement Manager – develop event timelines and production scheduled for resident engagement and private events
•    Coordinate the setup, execution and breakdown of events, ensuring all components are flawlessly executed.
•    Liaise with vendors, culinary, suppliers, and team members to ensure smooth event operations


Engagement:

•    Engagement Team Member
•    Schedule will be coordinated with Engagement Team Manager and additional duties such as booking speakers or input into monthly engagement catalog as needed
•    Facilitate weekly BEO meetings

Resident Client Relations:

•    Build and maintain strong relationships with residents/clients ensuring their needs and expectations are met or exceeded
•    Conduct post-event evaluations to gather feedforward and identify areas or improvement.
•    Address any issues or concerns promptly and professionally
•    Establishes, operationalizes, engages team members in, and sustains a Quality Assurance Process Improvement process

This job description is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, Mather reserves the right to revise the job or to require that other or different tasks be performed as assigned.

QUALIFICATIONS AND SKILLS
Required:
•    Proven experience in event planning, catering coordination, or a related field
•    Strong organizational and multi-tasking skills with an eye for detail
•    Excellent communication and interpersonal skills
•    Ability to work under pressure and manage multiple projects simultaneously
•    Proficiency in event management software and Microsoft Office Suite
•    Flexibility to work evenings, weekends, and holidays as required
Preferred:
•    Familiarity with Microsoft Word Suite, Canva, & Pxier
•    Experience in high volume event environments

Benefits

Mather offers a competitive benefits package.*

 

Team members are eligible for:

  • A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
  • A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
  • Convenient, subsidized parking (or public transportation for certain locations)
  • Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc. 

Benefits-eligible team members can take advantage of:

  • Medical, dental, and vision plans
  • Paid Parental Leave
  • Adoption Assistance Reimbursement
  • Tuition reimbursement for continuing education
  • Extended illness benefits
  • Employee wellness programs
  • Short- and long-term disability insurance
  • Life insurance is available to benefit eligible team members.

 

*Benefits are subject to change without notice. Benefits details dependent on employment status.

About Splendido

Splendido is a Life Plan Community for those age 55 and better. Thanks to our creative and dedicated team members, we offer residents new possibilities each day—along with resort amenities, numerous options for healthy lifestyles, and a breathtaking location in Oro Valley, Arizona. Splendido includes 293 Terrace and Villa Homes, as well as assisted living, memory care, long-term care, and rehabilitation services, along with multiple restaurants, a fitness center, an art studio, a putting green, and more.

Splendido is located at 13500 Rancho Vistoso Boulevard in Tucson.

About Mather

Mather is one of two parent organizations of Splendido. Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age WellSM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.

Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

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Locations include: The Mather in Evanston, Mather Place, The Mather Tysons, Mather HQ, Splendido, Mather Institute, Community Initiatives

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Mather is committed to a drug and alcohol-free workplace. I understand that any job offer is conditioned upon satisfactory completion of all required pre-employment screenings. I understand that completing this application does not obligate Mather to hire me.
Mather is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, veteran status, physical or mental disability, or any other status protected by law. We also provide reasonable accommodations to qualified applicants and employees with disabilities. Any applicant who requires a reasonable accommodation of a disability in order to participate in the hiring process should notify Human Resources.