Sales Development Representative

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024) 
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven is looking for a Sales Development Representative (SDR) to work with our Growth team. You will be primarily responsible for prospecting and generating opportunities for our Account Executive team to pursue and convert into Maven customers. Our business is fast-paced and we are defining a category, so you will need to excel in the ability to evangelize Maven’s voice with passion and credibility. This role will report to our SDR Manager.

As a Sales Development Rep at Maven, you will: 

• Lead Generation: Prospect and identify potential clients through a mix of outbound activities (cold calling, email outreach, social selling) and inbound leads (handling and qualifying leads from marketing campaigns).
• Qualify Leads: Engage with leads to understand their needs and pain points, assess their fit with Maven’s solutions, and qualify them for further engagement by the sales team.
• Outbound Outreach: Execute targeted outreach campaigns to generate new business opportunities, focusing on key industries such as healthcare, enterprise, and benefits programs.
• Collaborate with Sales Team: Work closely with Account Executives to ensure seamless handoffs of qualified leads and support the sales cycle from lead generation to opportunity creation.
• Data Management: Accurately track and manage all activities in the CRM (Salesforce or similar platform), keeping detailed records of all interactions and follow-ups with prospects.
• Stay Informed: Continuously improve knowledge of Maven’s products, services, and the healthcare industry to provide insightful conversations with prospects and help convert leads into valuable opportunities.
• Meet or Exceed Targets: Consistently achieve daily, weekly, and monthly lead qualification targets, contributing to the overall success of the sales team.
• Ability to travel to support conferences or other prospecting related events 

We’re looking for you to bring:  

• Bachelor's degree and/or 2+ years of sales development or lead generation experience (preferably in SaaS, healthcare, or B2B sectors) with strong track record of success 
• Excellent communication skills: Strong ability to connect with and engage prospects, both over email and on the phone.
• Self-starter with a positive, results-driven mindset: Ability to manage time and prioritize tasks effectively.
• CRM experience: Familiarity with Salesforce or other CRM tools to track interactions, pipeline, and performance.
• Experience with sales tools & software, including: Microsoft and Google office suite, Salesforce, Zoominfo and SalesLoft 
• Ability to thrive in a fast-paced, high-growth environment: Adaptability and resilience to meet sales targets and grow within the organization.
• Passion for Maven’s mission: Genuine interest in women’s and family health, healthcare innovation, and the ability to connect with the company's values.
• Experience with sales tools & software, including: Microsoft and Google office suite, Salesforce, Zoominfo and SalesLoft 

Helpful experiences and backgrounds:

• Passion to learn and grow in an fast-paced startup environment
• Interest in working in a team-based selling environment, contributing new ideas and feedback from market to product
• Experience working cross-functionally in a face paced start-up environment

The base salary range for this role is $75,000 - $90,000 per year. You will also be entitled to earn commission, and receive stock options, and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days 
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for six months plus)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.