Senior Associate, Consumer Content & Community

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024) 
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven is looking for a Senior Associate, Consumer Content & Community who will report to our VP of Product and Consumer Growth. As a B2B2C company, we are seeking a creative and analytical content creator who will appeal to the end-user: the person who could benefit from compassionate, committed care in reproductive and women’s health - across fertility, pregnancy, menopause, hormone and metabolic health and more.

We’re looking for a high-agency, scrappy, AI-native marketer who lives and breathes consumer culture. Someone who instinctively knows what plays on Instagram, TikTok, and other channels, understands how creators think, and is excited to build a short-form content engine. They will bring passion to experimenting relentlessly, producing a high volume of short-form video daily, and shaping the repeatable playbook that will fuel our next stage of growth.

This is for someone who loves shipping fast, learning publicly, and bending new AI tools to their will. You'll be driving the early phase of our creator + content ecosystem, and we will give you the creative freedom needed to move quickly.

As a Senior Associate, Consumer Content & Community at Maven, you will:

• Own the creating and publishing short-form videos every day across TikTok, Reels, and YouTube Shorts.
• Produce the content yourself, including  filming, editing, captioning, and remixing. Leveraging AI tools across editing, ideation, voice/clip gen, scriptwriting, auto-captioning, analysis) to accelerate production. Collaborate with micro-creators and influencers to scale output.
• Develop and refine the playbook for what resonates in market: formats, hooks, scripts, editing styles, and distribution tactics.
• Build and manage relationships with creators, ambassadors, and micro-influencers.
• Analyze performance daily and adjust in real time.
• Create lightweight reporting to identify leading indicators of potential virality.
• Partner with Brand, Growth, and Product while maintaining independence for speed.
• Funnel consumer insights back into brand and product teams.

We’re looking for you to bring:

• AI-native and TikTok-native
• High-agency, scrappy, fast-moving
• Creative and analytical
• Comfortable being a one-person studio
• Strong storyteller and cultural observer
• Healthcare and/or Health & Wellness experience is a bonus

The base salary range for this role is $89,000 - $115,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days 
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.