Learning, Development & Inclusion Assistant

About the team

Maven’s Learning, Development and Inclusion team is responsible for contributing to the growth and retention of our greatest asset, our people. That is no small responsibility! We take pride in fostering a learning culture by offering bespoke learning solutions that align with our Mavenites individual aspirations and business needs.

What you’ll be doing at Maven

We’re currently seeking a proactive, organised and people-savvy individual to work alongside our Learning, Development & Inclusion Lead in London. This is not a passive coordination role, you will very quickly become a central player in making our learning and inclusion programmes run smoothly and have exposure to a wide range of global stakeholders.  

We’re a lean two-person team which means real ownership from day one. This role is perfect for someone who is naturally proactive, thrives in fast-moving environments, and enjoys making things happen. You will need to be confident working with senior stakeholders and solving problems without always being told how. You don’t have to be a learning expert, Maven is open to funding and supporting you to achieve a L&D Practitioner qualification to further your technical knowledge. What matters most is that you’re sharp, solutions-focused, and confident communicating with people at all levels. 

What you’ll be responsible for:

You will primarily focus 85% of your time toward coordinating training and learning initiatives in line with Maven’s L&D strategy, and 15% toward supporting our DEI targets. 

• Owning the coordination and delivery of both in-person and virtual learning programmes across global time zones, from planning through to post-session impact measurement
• Managing the learning calendar by liaising with external vendors and internal stakeholders at all levels to design and deliver bespoke, high-quality experiences for our Mavenites
• Primary point of contact for all L&D logistics and queries including invoicing, employee questions and calendar management
• Managing content and data within the Learning Management System (LMS) to keep learning assets updated and accessible
• Proactively identifying learning needs through data or discussion and suggesting tangible solutions
• Evaluating the impact of learning solutions and activities through both quantitative and qualitative methods 
• Leading the creation and delivery of engaging internal communications and campaigns that promote learning and DEI initiatives
• Proposing and coordinating DEI initiatives and events which align with Maven’s goals and roadmap
• Building relationships with Mavenites across the business to engage champions for our events and initiatives 
• Partnering with the Diversity, Equity and Inclusion (DEI) Committee to roll out key initiatives, take minutes at committee meetings and follow up actions with committee members
• Maintaining up-to-date documentation and process manuals across L&D and DEI
• Partnering with Maven’s branding team to showcase our work externally via social media
  
  

WHO YOU ARE:

You must have: 

• Experience in a coordinator role (ideally within financial or professional services) even if only for a short period
• A natural sense of ownership and independence; you don’t wait to be told what to do, you take initiative to figure things out or propose a way forward
• Strong project management and organisation skills; you get things done efficiently and juggle multiple tasks with ease in a fast-paced environment
• Comfortability managing multiple external vendors and internal stakeholders at all levels 
• Ability to naturally build relationships with others, even if they may not have similar interests to you 
• Independent worker with the ability to navigate unrefined processes with minimal guidance
• Excellent written and verbal communication skills with great attention to detail
• A creative thinker with a passion for helping others to reach their full potential
• A high standard of personal professionalism, and the ability to handle confidential information with discretion

It would be great if you also had:

• Previous experience using Mailchimp, Canva or photo/video editing software
• Experience with managing learning systems or internal events
• Previous exposure to inclusion, wellbeing or culture-related work

We are open to applications from candidates who may not have worked in this field or our industry previously. If this role sounds exciting, but you’re unsure if you tick every box, reach out to us or apply anyway. We value potential, clarity of thought and action more than perfection on paper.

WHAT WE CAN OFFER YOU

• Competitive compensation 
• Group Pension plan 
• Annual discretionary bonus 
• Fully catered breakfast, lunch and snacks. 
• 25 days’ annual leave
• Informal dress code 
• Private healthcare and life assurance
• Cycle-to-work scheme
• Monthly company events
• Private Gym
• Hybrid working with a minimum requirement of 3 days in the office on Mondays, Wednesdays and Thursdays