Senior Contracts Manager

At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.

As a Senior Contracts Manager, you will be responsible for supporting the creation, negotiation, and execution of commercial agreements by balancing business objectives with legal and operational risk while helping drive successful business outcomes. You will independently manage the contract lifecycle for complex commercial agreements, including drafting, reviewing, negotiating, and closing contracts that support MCG's products, services, customers, vendors, and technology-enabled business operations.

You will work closely with Sales, Customer Success, Product, Finance, Security, and Legal. The Senior Contracts Manager provides practical contract guidance, facilitates negotiations, obtains appropriate approvals for non-standard contractual terms, and recommends business-oriented solutions that support both customer success and company objectives. This role serves as a senior individual contributor, applying advanced contracting expertise to resolve complex contractual issues, improve contracting processes, and mentor less experienced team members.

You Will:  

• Draft, review, negotiate, and manage complex commercial agreements, including SaaS agreements, customer agreements, partner agreements, vendor agreements, amendments, order forms, statements of work, business associate agreements (BAAs), nondisclosure agreements (NDAs), and other commercial documents.
• Draft both custom as well as standard agreements using applicable contract templates and approaches while tailoring language to address business needs and approved contractual requirements.
• Review and respond to customer and vendor redlines, balancing business objectives with legal, operational, and commercial risk.
• Independently lead negotiations for customer and vendor agreements within established approval frameworks.
• Participate in contract negotiation meetings and conference calls with customers and external parties to resolve contractual issues and facilitate timely execution.
• Obtain appropriate approvals for non-standard contractual terms in accordance with company policies, risk tolerance, and approval authorities.
• Able to work remotely and with minimal supervision while managing responsbilities independently and effectively.
• Advise internal stakeholders on contract language, negotiation strategies, company contracting policies, and contractual risk.
• Analyze contractual issues and recommend practical, business-oriented solutions that support successful deal execution while appropriately managing risk.
• Partner with Sales, Customer Success, Product, Finance, Security, and Legal to support commercial transactions and contract execution.
• Manage assigned agreements throughout the contract lifecycle from intake through execution, amendment, renewal, and contract maintenance.
• Maintain accurate contract records and workflow status within Salesforce, Apttus, or other contract lifecycle management systems.
• Review and process miscellaneous contractual correspondence, notices, amendments, and related customer documentation.
• Review and correct contract and opportunity information within Salesforce, Apttus, or related business systems to ensure accurate reporting and downstream processing.
• Support Finance and other internal stakeholders by maintaining complete and accurate contract information.
• Lead assigned cross-functional projects and process improvement initiatives related to contracting operations.
• Recommend improvements to contract templates, playbooks, workflows, and contracting processes to improve efficiency, consistency, and scalability.
• Leverage AI-enabled contract review, drafting, summarization, and workflow automation tools to improve efficiency, consistency, and contract quality while applying appropriate professional judgment and ensuring compliance with company policies.
• Identify opportunities to improve contracting processes through responsible adoption of AI or other automation technology.
• Develop a strong understanding of MCG's products, services, customers, and business operations to support informed contracting decisions.
• Operate independently in a remote environment while managing multiple priorities and competing deadlines.
• Provide functional guidance and mentorship to less experienced contracts professionals without direct supervisory responsibility.

 What We’re Looking For: 

• Bachelor's degree in Business, Legal Studies, Finance, Healthcare Administration, or a related field, or equivalent experience.
• At least 8 years of progressive experience in contracts management, including drafting, reviewing, negotiating, and administering commercial agreements.
• Demonstrated experience negotiating SaaS, software subscription, technology, customer, and vendor agreements.
• Experience using contract lifecycle management (CLM) systems, Salesforce, Apttus, or similar CRM and contract management platforms.
• Demonstrated ability to independently draft, negotiate, review, and manage a high volume of complex commercial agreements.
• Experience partnering with cross-functional stakeholders including Sales, Customer Success, Product, Finance, Security, and Legal.
• Demonstrated ability to independently manage multiple priorities in a fast-paced environment while meeting deadlines.
• Strong analytical, negotiation, written, and verbal communication skills.
• Strong judgment with the ability to balance commercial objectives with legal and operational risk within established policies and approval frameworks.

 Other Qualifications: 

• MBA, JD, Certificate in Contract Management, Paralegal Certification, or other relevant graduate degree preferred.
• Advanced proficiency with Microsoft Office, Teams, Salesforce, Apttus, or similar business applications.
• Experience negotiating agreements with federal, state, or local government entities preferred.
• Familiarity with HIPAA, Business Associate Agreements (BAAs), data privacy, information security requirements, and healthcare regulatory considerations preferred.
• Experience improving contract templates, playbooks, or contracting processes.
• Experience using AI-enabled productivity or contract lifecycle management tools to improve contracting efficiency.
• Demonstrated ability to think critically, solve complex problems, and adapt in a dynamic business environment.

 The above is intended to describe the general content of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. 

Pay Range: $107,000 - $150,000 

Other compensation: Bonus Eligible 

Perks & Benefits:  

💻 Remote work  

✈️ Occasional travel expected for company-sponsored events 

🩺 Medical, dental, vision, life, and disability insurance 

📈 401K retirement plan; flexible spending and health savings account 

🏝️ 15 days of paid time off + additional front-loaded personal days 

🏖️ 14 company-recognized holidays + paid volunteer days  

👶 up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave  

🌈 LGBTQ+ Health Services 

🐶 Pet insurance  

📣 Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/  

We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Only with diverse thoughts and ideas will we be able to create the change we want in healthcare. The more inclusive we are, the better our work will be for it.  

All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration. 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Note on interviews: We may use AI tools to audio-record and transcribe interviews for note-taking purposes. These are used only by our hiring team and do not make decisions on their own. Let us know if you prefer an alternative.

MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees' unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal of providing the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. We are happy to provide accommodations for individuals. Please let us know if you require any support.