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Leadership, Strategy, & Operations - Products & Publishing

Chicago, IL

About the job

Who We Are

McMaster-Carr is a leading e-commerce company that industrial customers have trusted for over 120 years. Our products help them get manufacturing lines back up quickly, keep operations running smoothly, and prototype the next generation of innovative solutions. We earn and keep that trust by offering the right products, making them easy to find, and delivering them fast, so our customers can solve problems with greater speed, precision, and ease.

Our industry-leading e-commerce experience, indispensable product selection, and world-class service bring hundreds of thousands of customers to our site each day. But we’re never standing still. Our curious, exceptional people are at the heart of our evolution. They turn new challenges and disruptive technologies into opportunities to refine our operations, expand our offering, and deliver a better experience for every customer.

What You’ll Do

As part of the Products and Publishing management team, you’ll lead high-impact work that shapes how we serve customers and grow the business. This role is a path to senior leadership, with progress driven by the impact of your work—not a fixed timeline. Over time, you’ll grow into a general manager who takes on broad, business-critical challenges across our team, including:

  • Own a product line. Take full ownership of a product category and make decisions that directly shape our business and improve customer outcomes. The insights you gather—from customer feedback to industry developments to patterns across our broader offering—will guide what we sell and how we present it. Your choices will help customers find what they need faster, make better decisions, and get back to work with confidence, while driving growth for McMaster-Carr.
  • Accelerate great writing with AI. Build and refine an AI-powered assistant that helps our copywriters work faster and smarter—supporting a growing product offering and ensuring customers have helpful, engaging information when comparing products and making decisions.
  • Strengthen our supplier base. Assess the health of our supplier network and recommend changes to ensure we’re sourcing from high-quality manufacturers with competitive pricing and reliable delivery. Your work will improve product availability, reduce risk, and support better outcomes for both the business and our customers.
  • Launch new website features. Collaborate with our tech teams to design, test, and scale features that improve how customers navigate and interact with our site. Whether you're streamlining search, enhancing navigation, or introducing new designs, your work will help customers find the right products faster and with less effort.
  • Lead teams that explain industrial concepts for customers. Manage research and creative teams that make complex industrial ideas easy to understand. By delivering clear, useful explanations, you’ll help customers solve problems more effectively and choose the right products with confidence.

Who You Are

You’re energized by shaping direction and rolling up your sleeves to drive results. You thrive in ambiguity, take ownership of meaningful outcomes, and bring others with you—building trust, sharing context, and solving problems through collaboration. You may come from consulting, engineering, banking, or somewhere entirely different. What matters most is how you think, how you learn, and how you lead. If you're curious, driven, and eager to take on challenges that matter, McMaster-Carr offers the chance to make an impact and grow into a leader.

Cash Compensation

  • Total cash compensation is generally around $180,000 to $385,000 and includes a profit sharing based on company profitability.
  • You will also receive a relocation stipend and signing bonus.

Benefits

Growth & Learning

• 100% tuition reimbursement

• Informal and formal mentorship

• Employee resource groups

Health & Wellbeing

• Medical, dental, pharmacy, and vision plans with no monthly premiums

• Inclusive, all-gender benefits

Family & Future

• Paid parental leave for all new parents

• Adoption and surrogacy assistance

• First-time home buyer assistance

• Industry-leading company-funded retirement accounts

Time Off

• Paid vacation and personal time

 

 

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer and dedicated to providing employees a workplace with reasonable accommodations and free of discrimination, harassment, and retaliation. At McMaster-Carr, we do not make employment decisions based on age, ethnicity, citizenship status, military status, gender identity and expression, race, religion, disability status, marital status, sexual orientation, protected veteran status, or any other legally protected group.
(EOE/M/F/Vet/Disability/Sexual Orientation/Gender Identity)

This position is not eligible for work authorization sponsorship by McMaster-Carr

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We may collect professional, education and employment-related data, and any assessments made throughout the recruiting process, to evaluate candidacy for employment. To communicate with job applicants, we may collect applicant names, contact information, and other personal identifiers, including those outlined in the California customer records statute. Through voluntary disclosure, we may also collect protected classifications under federal or California law (e.g., race, gender, etc.). For additional details about the personal information we collect and its uses, please click here.

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Applicant Statement

I certify that all information and the resume I have provided in order to apply for and secure work with McMaster-Carr is true, complete and correct. I understand any information provided by me that is found to be false, incomplete or misrepresented in any respect, will be sufficient cause to (i) cancel further consideration of this application, or (ii) immediately discharge me from McMaster-Carr's service, whenever it is discovered.

McMaster-Carr is an Equal Opportunity Employer. I understand that McMaster-Carr does not unlawfully discriminate in employment, and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by applicable local, state or federal law.

If I am hired, I understand I am free to resign at any time, with or without cause and without prior notice, and McMaster-Carr reserves the same right to terminate my employment at any time, with or without cause and without prior notice, except as may be required by law. This application does not constitute an agreement or contract for employment for any specified period or definite duration. I understand that no supervisor or representative of McMaster-Carr is authorized to make any assurances to the contrary and that no implied, oral or written agreements contrary to the foregoing express language are valid unless they are in writing and signed by McMaster-Carr's president. 

DO NOT SIGN UNTIL YOU HAVE READ THIS APPLICANT STATEMENT.

I certify that I have read, fully understand and accept all terms of the foregoing Applicant Statement.

I understand that this application remains current for only 30 days. At the conclusion of that time, if I have not heard from McMaster-Carr and still wish to be considered for employment, it will be necessary to reapply and fill out a new application.

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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in McMaster-Carr’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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