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Labor Analyst
Company Overview
Regent is a global private equity firm focused on acquiring businesses and realizing exponential growth through operational improvements and strategic capital deployment. Since its inception, Regent has successfully acquired businesses from leading Fortune 500 and large-cap companies. Our investments span around the globe and operate in a wide array of industry verticals. Some of our portfolio brands include Club Monaco, La Senza, Sassoon, Drybar, Sunset Magazine, and more.
MCO is the operational infrastructure of Regent portfolio companies and an integral part of the overall firm’s approach to value creation. We work with change-oriented executives to assist them in making smarter decisions, translate those decisions into actions and deliver the lasting success they need. MCO has the capacity, capability, and scale to support complex, global businesses.
Position Overview
The Labor Analyst allocates store labor hours, supports Workforce Management system updates, and administers ad-hoc reporting. Additionally, this role will serve as a point of contact and subject matter expert for the store organization, HR, and finance. The position reports to the Workforce Management & Labor Allocation Manager and is an integral part of the Store Operations team.
Responsibilities
- Gathers, prepares and summarizes store labor hours and provides weekly labor spending reports.
- Work cross-functionally to create and maintain store labor allocation methodology.
- Monitor store labor performance to identify trends and opportunities to improve productivity and customer experience.
- Serve as the point of contact and subject matter expert for labor-related topics, including field requests, issue resolution, and training support.
- Implement store reporting strategies, collaborating across diverse groups to support a suite of reporting tools for all field levels to enable compelling business insight and decision-making.
- Package reporting communication in a visually & readable format for the target
- Gather, disseminate, and resolve labor, systems, and reporting inquiries from the field to enable store
- Acts as the brand liaison for stores, HR, and store technology in supporting WFM issues and system updates.
- Create elevated communication related to initiatives within areas of responsibility.
Qualifications
- College degree or equivalent experience
- 3+ years experience in Store Finance/Labor Management, retail Operations, &/or multi-channel
- Possess strong presentation, listening, verbal, and written communication skills
- Proficient in Excel and Microsoft Office Suite
- Highly analytical
- Previous experience with labor forecasting is preferred
- Ability to influence all levels of the organization, including 3rd party vendors
- Strong attention to detail and excellent organizational skills with a flexible approach to shifting priorities of multiple projects
- Highly collaborative work approach with strong cross-functional and relationship-building skills
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