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Employee Experience Generalist

New York

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications

The Employee Experience Coordinator is responsible for providing support to MongoDB’s regional Employee Experience team, supporting our key HR processes. This role will act as an escalation point for individual queries supporting the full region. The position is a great early career role for somebody with outstanding interpersonal skills, the ability to multitask and embrace change in a fast growing environment. The Ideal candidate has a strong interest in building on their knowledge of HR compliance and HR program management. 

What we are looking for in you

  • Bachelor’s degree in related field or someone with experience looking to pursue a relevant HR qualification
  • Outstanding interpersonal and communication skills
  • Ability to multitask and work in a fast paced environment with changing objectives
  • Experience with MS Word, Excel, Google Applications, ZenDesk, Success Factors or similar HRIS
  • Prior internship experience working in an HR team, global experience is a plus
  • Fluency in English 
  • Bachelor’s degree in related field or someone with experience looking to pursue a relevant HR qualification 
  • Familiar with standard HR concepts, practices, and procedures
  • Good understanding of basic employment law across both the UK and Ireland
  • Ability to work in a team environment 
  • Ability to maintain strict confidentiality regarding payroll, benefits, and employee issues

What you'll find at MongoDB 

  • Act as the primary point of contact for all employees queries
  • Support the Senior HR Manager in building out operational foundations and frameworks for the region
  • Coordinate ad hoc processes and projects specifically related to USA (occupational health, sick leave, probation, training, local projects/events) Collaborate with our global Employee Experience team on various initiatives and projects
  • Collaborate with Recruitment, Benefits, HRSS and payroll teams on ad hoc projects and process 
  • Support employees by answering queries through the Zendesk platform (benefits, payroll, vacation, etc.)
  • Ensure confidentiality of sensitive information is maintained at all the times
  • Use our various HR tools such as Success Factors to ensure the maintenance and integrity of employee data
  • All other duties and responsibilities, as assigned 
  • Membership within our Employee Resource Groups where you can gain mentorship and learning opportunities from employees with a shared background or common identity
  • A workplace culture where you are encouraged to bring your whole self to work - we believe that Embracing the Power of Differences is the best way to broaden our own perspectives and foster innovation
  • Working closely with cross functional teams to create end user features that deliver quality software to our clients
  • A fun community of fellow New Grads to attend social events, hangouts, and games nights!

(AMER) MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your Early Talent Recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$75,000 - $75,000 USD

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U.S. Voluntary Demographic Survey

At MongoDB, we believe in fostering an environment where diverse perspectives can grow and thrive. We are committed to creating a culture of inclusion and a sense of belonging by seeking and valuing employees from different backgrounds. One of our core values as a company is to Embrace the Power of Differences.

In the spirit of inclusion, below is a set of voluntary demographic questions. The information collected is for compliance reporting purposes and internal data analysis only. Your responses help us remain compliant and identify areas for improvement in our recruiting processes. If you choose to self-identify, your responses will not be used in any hiring or subsequent employment decision. While answering the questions is required, you will have the option to select "I don't wish to answer" for each question.

This information, should you choose to provide it, will be collected, stored and processed in accordance with MongoDB’s Privacy Notice as applicable. Please see our Privacy Notice here.

Reporting requirements in the United States currently only allow MongoDB to report applicant and employee gender as either “male” or “female”. Candidates will have the opportunity to provide further detail about their gender identity in the second survey question should they so choose.

For more information on Voluntary Self-Identification of Disability, please review the information found here. For more information to determine Protected Veteran status, please review the information found here.

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