Accounts Receivable Senior Associate

About Us

M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. We are currently seeking a Chief Data Officer to join our rapidly growing team. This is a full-time, in person position located in Queens, New York.

Position Summary

The AR Senior Associate – Enterprise Accounts is responsible for accounts receivable activities for high-volume, complex enterprise clients. This role requires working across multiple client and internal systems while coordinating closely with Account Management, Billing, and other teams to ensure timely follow-up, accurate resolution of outstanding accounts, and overall AR performance. The Senior Associate plays a key role in handling escalations, identifying trends, and maintaining operational efficiency across accounts.

Key Responsibilities

• Manage follow-up and resolution of outstanding accounts for enterprise-level clients
• Perform AR activities across multiple client and internal systems, ensuring accuracy and consistency
• Investigate and resolve complex denials, underpayments, and account discrepancies
• Coordinate with Billing, Account Management, and other teams to address issues impacting reimbursement
• Monitor and manage workqueues to ensure timely and accurate account follow-up
• Identify trends in denials, payer behavior, and workflow inefficiencies
• Support reconciliation efforts across systems, including payments and account balances
• Assist with client-related requests and provide updates on account status as needed
• Ensure adherence to SLAs, client requirements, and internal performance standards
• Provide guidance and support to AR Associates working on enterprise accounts

Qualifications

• 3+ years of accounts receivable or revenue cycle experience required
• Strong understanding of AR workflows, denial management, and payer follow-up
• Experience working with complex or high-volume accounts
• Ability to navigate multiple systems and reconcile data across platforms
• Strong analytical, problem-solving, and organizational skills
• Effective communication and collaboration skills

Preferred Experience

• Experience supporting enterprise or multi-location healthcare clients
• Familiarity with multiple billing systems and/or EHR platforms (e.g., Epic)
• Experience working in cross-functional, highly coordinated environments
• Prior mentoring or training experience

Benefits

M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.