AI Process Optimization Lead

Founded in 1993, MedeAnalytics is an innovation-focused company. Over the past three decades, we have worked tirelessly to reimagine healthcare through the power of data—and helped thousands of organizations achieve their potential along the way. Leveraging state-of-the-art analytics and data activation, MedeAnalytics delivers actionable insights that support payers, providers, employers, and public entities as they navigate the complex healthcare landscape. Using artificial intelligence and machine learning alongside the most advanced data orchestration in the industry, we empower organizations to optimize their resource allocation, experience superior patient outcomes, and achieve population health management goals.

And that’s just the beginning.

With a deep understanding of the complex challenges facing the healthcare industry, MedeAnalytics offers a comprehensive suite of solutions to address key areas such as:

• Population Health Management: Gain insights into patient populations, identify at-risk individuals, and implement targeted interventions to improve health outcomes.
• Value-Based Care: Optimize care delivery, reduce costs, and enhance patient satisfaction by aligning with value-based care models.
• Revenue Cycle Management: Streamline revenue cycle processes, improve reimbursement rates, and minimize denials.
• And more…

MedeAnalytics is committed to delivering cutting-edge technology and exceptional customer service. Our team is passionate about transforming healthcare and making a positive impact on the lives of patients.

MedeAnalytics is on a mission to become an agentic AI–driven organization, streamlining operations, enhancing productivity, and improving customer experiences through intelligent automation.

As our Agentic AI Leader, you’ll guide the adoption and implementation of AI agents and workflow automations using today’s leading tools and models. This is a strategic and cross-functional role focused on practical enablement — helping business teams integrate AI into their daily operations without requiring deep technical development.

Essential Duties and Responsibilities:

• Identify and prioritize opportunities to apply agentic AI and workflow automation across business functions.
• Partner with teams to map current processes and reimagine them through AI-enhanced workflows.
• Implement and customize autonomous agent platforms and orchestration tools (without needing to build models from scratch).
• Lead project management efforts for AI implementation — from planning through deployment and stabilization.
• Drive change management initiatives to ensure smooth adoption, user confidence, and long-term success of deployed agents.
• Collaborate with stakeholders to define success metrics and measure the impact of automation initiatives on productivity, efficiency, and service quality.
• Support the development of governance and oversight practices for responsible and sustainable AI use.
• Stay informed on emerging AI tools and practical applications to continuously evolve the organization’s automation strategy.

Essential Education, Experience, and Interests:

• Bachelor’s degree in Business, Technology, or a related field.
• 3+ years of experience in process automation, AI implementation, digital transformation, or related domains.
• Demonstrated experience in project management and change management to drive adoption and maintain post-implementation control.
• Proven record of deploying and managing AI-powered or workflow automation tools.
• Strong understanding of agentic AI concepts and existing AI platforms (e.g., Microsoft Copilot, Claude AI, Crew AI, LangChain).
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Ability to translate business needs into AI-enhanced workflow solutions with measurable outcomes.

Preferred

• Experience using out-of-the-box AI agent platforms such as Microsoft Copilot Studio, LangChain, Crew AI, SuperAGI, or similar tools.
• Familiarity with prompt orchestration and workflow design tools like LangSmith, PromptBase, or Copilot Studio.
• Background in operations, process improvement, or business optimization.
• Experience with enterprise systems such as Salesforce, Power BI, or JIRA.
• LEAN or Six Sigma certification a plus.

Success Metrics

• Reduction in manual work and operational inefficiencies.
• Increased productivity and throughput across departments.
• Smooth adoption and sustained usage of AI-enabled workflows.
• Measurable business impact and stakeholder satisfaction from agentic AI initiatives.

Additional Information:

MedeAnalytics believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is $125,000 – $135,000 USD. While this position is not bonus-eligible, it is part of our comprehensive total rewards program, which includes competitive benefits and opportunities for professional growth. Please note that actual compensation for all roles may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, relevant work experience, professional achievements/qualifications, skill level, business need, location and will be finalized at the time of offer.

Benefits Include:

• Comprehensive Medical, Dental, and Vision Coverage – Effective the first of the month following your start date
• Company-Paid Life & AD&D Insurance, plus Short-Term and Long-Term Disability (STD/LTD)
• Company-Paid Employee Assistance Program (EAP) premium tier for your wellbeing
• 401(k) Plan with company match
• Paid Holidays and Paid Time Off (PTO) Accruals
• Employee Referral Bonus Program
• Professional Development Opportunities to support your growth
• And More!

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

** At this time, we are unable to provide or transfer sponsorship; candidates must be authorized to work in the country where this position is located and cannot require sponsorship now or in the future.

At MedeAnalytics we deeply value each and every one of our committed, inspired and passionate team members. If you're looking to make an impact doing work that matters, you're in the right place. Help us shape the future of healthcare by joining #TeamMede.

MedeAnalytics does not utilize any outside vendors/agencies.  Please no unsolicited phone calls or invites.