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Senior Technical Account Manager, Demand Partnerships (P&C)

Los Angeles, CA

MediaAlpha is a customer acquisition solutions provider powered by technology and data science. The company provides industry-leading solutions designed to reach consumers shopping within high-consideration categories such as property and casualty insurance, health insurance, life insurance, and more.

Location: Los Angeles, CA

Role Overview

We are looking for a talented, experienced, and highly motivated Technical Account Manager who will support the Demand Partnerships team in optimizing and growing our key Property & Casualty (P&C) advertiser relationships. This role oversees partner technical integrations, data analysis, and day-to-day campaign operations on our proprietary advertising platform. The ideal candidate comes from a programmatic ad operations or trafficking role and is comfortable working with digital media advertisers in a fast-paced setting. In addition, the ideal candidate has an analytical mindset and the ability to work closely with multiple internal business teams. Candidates must be self-starters and able to thrive in an agile, fast-paced, data-driven environment.

 

Responsibilities

  • Understand partner KPIs and perform analysis to recommend campaign optimizations to internal team members and directly to partners.
  • Proactively identify optimization opportunities through open-ended account review and open-ended data analysis. Compile, analyze, and interpret performance data to optimize advertiser campaigns. Resolve partner issues efficiently and proactively.
  • Provide support for all new product initiatives and recommend new platform features based on advertiser feedback and internal requirements.
  • Assist in the creation of business performance reviews for partners, including quarterly business reviews.
  • Establish trusted working relationships with team members and develop a strong understanding of the company’s organization, operations, best practices and formal/informal processes for allocating resources.
  • Implement and monitor partner integrations, including data passing, performance imports, and real-time bidding connections.
  • Serve as a platform expert, advising partners and internal teams on best practices and configuration.
  • Provide a point of view on product improvements based on ticket patterns, partner feedback, and data.
  • Have a holistic, high-level understanding of how the company’s advertising products and technologies fit into the overall online advertising ecosystem, consumer journey, and a client’s overall marketing portfolio and plan.

 

Requirements

  • 5+ years of experience in technical account management, ad operations, or trafficking in online advertising.
  • Experience in performance-based marketing, ideally in a programmatic environment.
  • Expertise in implementing API integrations
  • Knowledge of the insurance industry and ecosystem is preferred.
  • Strong Excel proficiency (pivot tables, VLOOKUPs, data manipulation).
  • Strong knowledge of relevant industry KPIs.
  • Strong client-service orientation within performance marketing.
  • Capacity to think critically and creatively to synthesize large datasets.
  • Ability to be a self-starter and manage multiple competing priorities in a dynamic startup environment.
  • A proactive, solutions-oriented approach with the ability to manage multiple client needs.
  • Exceptional organizational skills with a client-first mindset.
  • Ability to utilize industry knowledge and insights gained across multiple clients to inform account management strategy and priorities and recommendations to clients.
  • Obsessive attention to detail.
  • Eagerness to learn, drive to improve, and a willingness to make mistakes.
  • Ability to articulate and communicate clearly, concisely, and thoughtfully, particularly with written communications across various teams.

 

 

Compensation & Benefits

We are excited to offer a competitive base pay range of $85,000 to $115,000 per year for this position, based on experience and qualifications. But that's not all - as a valued member of our team, you will also have access to an array of top-notch benefits, including:

  • Annual bonus program and participation in our Restricted Stock Unit program
  • 100% Employer-paid health, dental, and vision insurance for you, your dependents, and spouse or registered domestic partner
  • 100% Employer paid long term disability, and life insurance
  • 401(k) retirement plan with matching contributions to help you plan for your future
  • Open Paid Time Off policy with a birthday day off and 11 holidays 
  • Professional development reimbursement
  • Cell Phone, Wellness, and Internet expense reimbursement, along with a subscription to the Calm App
  • 100% fully paid parental leave for team members up to 22 weeks for the primary caregiver and 12 weeks for the secondary caregiver 
  • Dog-friendly offices (LA and AZ) along with a $300 pet adoption reimbursement 

 

Diversity, Equity, and Inclusion

MediaAlpha is committed to fostering, cultivating, and maintaining a culture of diversity, equity, and inclusion. Our philosophy and actions are built on the premise that as an employer and citizens of our communities, we can create opportunities for lasting change. 

Fair Chance

MediaAlpha will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws. We are also committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans in our application process. If you need assistance or an accommodation due to a disability, please contact us at peopleops@mediaalpha.com or (213) 316-6256.

 

 

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