Account Manager

Who We Are

TBWA\Media Arts Lab (or MAL as you’ll hear us called) is the bespoke global advertising agency dedicated solely to Apple. Our mission is to create smart, simple and iconic work that transforms business and makes culture for the world’s best brand.

We believe that what MAL creates belongs to everyone; and everyone belongs at MAL. We think creativity lives in open, safe and brave spaces, where diverse perspectives can come together, free of prejudice and discrimination. We strive to be a partnership of equals. Everyone has a role to play here, and we invite you to bring your fully authentic and crazy selves to this space. Together, we’ll do the best work we’ve ever done.

We’re headquartered in Los Angeles, California, with 5 further international hubs and over 800 people making great work for Apple in 26 markets around the globe. We’d love to meet you!

Role

We are looking for an Account Manager in Sydney; the satellite office for ANZ that reports into the Los Angeles hub. This role will help facilitate strategic and creative development which includes project management and flawless execution of Apple advertising campaigns in ANZ across multiple product lines, including hardware and services.

You should be smart, have a real passion for delivering great creative work and excellent communication skills. You must be exceptionally buttoned down, collaborative and willing to go the extra mile to make great work.

Responsibilities:

• Develop a full understanding of the client’s business, market nuances and objectives.
• Working alongside an Account Director, liaise on a daily basis with the Los Angeles and Singapore hub to manage the project activity in ANZ across all active pods.
• Work with fellow business management team, local planners, creatives, producers, media partner, and MAL global team to represent local market’s point of view throughout the creative development, localisation, and implementation of global campaigns flawlessly.
• Be a champion of local market insights, trends, and cultural landscape in order to better represent and advocate the local markets’ point of view – both internally and within the regional/global network.
• Develop a good understanding of the media landscape and platforms to ensure flawless implementation of campaigns.
• Build a strong relationship within the business management team and MAL LA to become a trusted member of the team.
• Be excellent in project management and be able to prioritise daily tasks including adhoc work.
• Create estimates and POs as part of the financial management of the business, and assist with finalising, invoicing and closing jobs per the client’s processes and procedures.
• Ensure weekly client status documents are up to date and meetings are scheduled in a timely manner.
• Execution of all tasks should be done meticulously and tirelessly to ensure the highest possible standards are met.
• Be able to work across time zones to ensure campaigns run smoothly

Who will thrive in this role?

• Proven experience at an advertising agency with global, creatively driven and awarded clients
• Proven background of a supporting role in account management, with good exposure to the TV/Print/OOH/Online production processes
• High detail orientation; able to handle complex instructions with care and follow-through
• Accuracy and timeliness in execution of assigned tasks
• A clear and concise communicator
• Collaborative relationships with other employees and clients
• Ability to schedule work and balance priorities for the efficient flow of work
• Ability to anticipate team needs and respond accordingly
• Culturally aware, and passionate about all things Apple, tech, and humanity
• Optimistic, glass half-full attitude to work and life
  
  

Diversity + Inclusion

Without inclusion, we won't be diverse. Diversity brings a richness which we believe enables innovation & creativity. As such, MAL is committed to maintaining an open, welcoming and inclusive culture which allows everybody to bring their whole selves to the workplace and simply be who they are at all times.



Media Arts Lab is an equal opportunity employer and welcomes everyone to our team.

If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs, etc).