Production Administrative Assistant

About TBWA\Media Arts Lab

TBWA\Media Arts Lab is the bespoke global agency for Apple and only Apple. We think different to create impact for the world’s best brand.

We’re looking for a Production Administrative Assistant to provide steady administrative and operational support to our production leaders and broadcast/content team. This role exists to keep everything running smoothly — schedules, information, travel, and logistics. You take pride in organization, clarity, and follow‑through, and you’re motivated by helping a busy department stay on track. As a key partner to the Production Operations Manager and production leadership, you’ll help keep the team prepared, informed, and one step ahead in how we support the Apple partnership.

The Work 

• Provide day‑to‑day administrative support to the Group Executive Producers including scheduling and calendar management.
• Create and maintain department and project calendars for the broadcast/content team across multiple projects.
• Assist with meeting prep: agendas, materials, room/link setup, notes, and action item follow‑up.
• Create presentations and documents that clearly communicate project status, timelines, and needs.
• Coordinate travel for productions and production leadership, including flights, hotels, and ground transportation.
• Track and reconcile travel and production expenses; assist with expense reports for the production leads and key team members.
• Keep production work areas, physical and digital, organized and easy to navigate.
• Partner with the broader admin/ops team on department meetings, off‑sites, work sessions, and occasional team events.
• Coordinate with IT and office services to ensure the production team has the tools and access they need.

Who Will Thrive in This Role? 

• You genuinely enjoy admin and ops work and are looking to grow as a career admin/ops professional.
• You’re highly organized and detail‑focused, comfortable tracking many moving parts at once.
• You’re proactive and resourceful, anticipating needs and solving small issues before they become big ones.
• You work well under pressure and shifting priorities while staying accurate and thorough.
• You communicate clearly and professionally with people at all levels.
• You’re service‑oriented, collaborative, and willing to handle both routine and time‑sensitive tasks.
• You’re curious about the production process and eager to learn how creative ideas are developed, managed, an delivered in a fast-moving agency environment.  

Qualifications & Skills:  

• 1–3+ years’ experience in an administrative, operations, or coordination role; experience in a creative or production environment is a plus.
• Proven experience managing complex calendars, schedules, and logistics across multiple stakeholders.
• Strong organizational skills for paperwork, digital files, and record keeping across multiple concurrent projects.
• Experience with travel coordination and basic travel research; comfort working with travel partners or tools.
• Comfort with basic financial/operational processes such as POs, invoices, and expense reports.
• Excellent attention to detail and follow‑through, with the ability to handle complex instructions.
• Strong written and verbal communication skills in a fast‑paced, deadline‑driven environment.

Pay & Benefits 

The base pay for this role is $55,000 annually (non-exempt; eligible for overtime pay in accordance with applicable law).

This role comes with a generous suite of benefits, including:

• Comprehensive medical, dental, and vision coverage

• 401(k) retirement plan

• Employee stock purchase plan

• Plenty of paid time off to rest and recharge

• Short- and long-term disability coverage

• Life insurance

• Additional perks depending on location

Don’t Hesitate to Apply 

We encourage you to apply even if the role doesn’t align perfectly with your experience or expectations. If you’re excited about the position or about working at Media Arts Lab and think you can make an impact, we’d love to hear from you.

Media Arts Lab is an equal opportunity employer. We value diverse backgrounds and are committed to finding the best fit for the role, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.