Job Application for Retail Learning Specialist (6-Month Contract) at Mejuri

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Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly.

As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany.

We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team.

RETAIL LEARNING SPECIALIST (6-MONTH CONTRACT)

Job Overview:

As a Learning Specialist at Mejuri, you’ll design, develop, and deliver learning experiences that help our teams grow and succeed. Reporting to the Director, Learning and Culture, you’ll work closely with our Retail teams to bring impactful training to life across our store network.

Your first priorities will be to support our retail teams in ramping up for Black Friday Cyber Monday (BFCM) with engaging, practical training that drives confidence and performance and build onboarding programs for all store levels to ensure every new hire feels set up for success from day one.

What you'll do:

Needs Assessment

Conduct needs assessments to identify learning priorities.
Collaborate with internal partners and subject matter experts to understand the needs of different learner groups.
Use data and feedback to inform the design and delivery of learning solutions.

Program Design, Development & Implementation

Design and deliver blended learning solutions, including eLearning, mLearning, virtual instructor-led training (VILT), instructor-led training (ILT), and performance support tools.
Create engaging, on-brand learning materials like instructor manuals, job aids, and other tools.
Ensure all content reflects Mejuri’s brand standards and values.
Support change management initiatives through targeted learning interventions.
Coordinate the learning calendar of events, including managing invites, sign-ups, and scheduling.

Learning Management System (LMS) – Retail Focus

Manage the day-to-day operations of the LMS for retail learning, including course creation, content upload, and user management for store teams.
Partner with the Corporate Learning Specialist to ensure consistent, high-quality learning experiences for retail employees.
Develop strategies to make it easy for store teams to access and complete learning in the LMS.
Track and report on training engagement and completion rates.
Provide technical support and training to retail leaders and associates using the LMS.

What you'll bring to the team:

Training in Design and/or Education fundamentals through recognized certification, or equivalent practical experience.
3+ years of experience in learning and development, instructional design, or a related role.
Experience designing and delivering blended learning solutions.
Proficiency with eLearning authoring tools (e.g., Articulate Studio, Adobe) and learning management systems (We use Yoobic).
Strong project management and organizational skills.
Excellent communication and interpersonal skills.
Ability to manage multiple priorities in a fast-paced, dynamic environment.

Benefits at Mejuri:

A minimum of three weeks vacation, plus personal days and three religious/cultural observance days.
A hybrid work model for all corporate roles
‘Mejuri Passport’ which allows employees who meet specific criteria to work in other locations for one month per year.
Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full-time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
Parental leave salary top-up of up to 80%, as well as a personalized return-to-work transition and accommodation plan for full-time employees.
Semi-annual performance reviews.
A generous product discount!

Please note that these benefits apply to full-time employees.

Location Toronto, Ontario

At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one another.
This position requires in office work 3 days a week and remote work 2 days a week. Our office is located at 60 Bloor Street W, Toronto.

Application deadline

We invite applicants to apply early as our initial screening process will begin on August however the role will remain posted until filled.

At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together.

Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly.

Our values are:

RAISE THE BAR | Stay Curious, Share/Seek Feedback and Strive for Excellence

CUSTOMER OBSESSED | Get Close to the Customer and prioritize them in our decisions

EMPOWERED OWNERS | Treat the company like your own and take initiative

FIND A WAY| Seek simple, creative solutions, and act fast

DRIVE RESULTS| Be clear on your goals and be relentless in achieving them

TEAM FIRST | Value team success over personal Ego

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

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Retail Learning Specialist (6-Month Contract)

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