Information Systems Engineer

As an Information System Engineer, you will manage and optimize our IT infrastructure while implementing efficient access controls and automation across our enterprise systems and business platforms.

You will be responsible for our IT operations and enterprise systems management. You'll administer identity and access management platforms, manage business applications including project management tools, and build automation solutions that streamline IT service delivery and enhance employee productivity.

 

Qualifications:

- 3+ years of experience in IT operations, systems administration, or enterprise infrastructure

- Hands-on experience with identity and access management platforms

- Knowledge of access provisioning, user lifecycle management, and just-in-time access

- Experience with automation tools, scripting (Python, PowerShell), and REST APIs

- Strong background in SaaS platform administration and business system management

- Experience with ITSM processes, ticketing systems, and service delivery

- Excellent troubleshooting skills and process improvement mindset

 

A day in the life and how you'll make an impact:

 

IT Infrastructure & Systems Management

- Administer and optimize enterprise SaaS platforms and business applications

- Manage IT service delivery, user support, and system performance across the organization

- Oversee system integrations, user provisioning, and comprehensive IT asset management

 

Identity & Access Management

- Administer SSO and manage user access across all enterprise systems

- Implement efficient user provisioning and de-provisioning workflows

- Maintain access controls and user lifecycle management processes

 

IT Operations & Service Delivery

- Build and maintain integrations between business systems and IT platforms

- Develop IT automation solutions to streamline operations and reduce manual workload

- Create self-service IT capabilities and efficient onboarding/offboarding processes

 

System Administration & Optimization

- Monitor system performance and ensure high availability of business-critical applications

- Implement IT operational improvements that enhance productivity and user experience

- Maintain documentation, change management, and IT service standards

 

Business Support & Collaboration

- Partner with teams across the organization to understand and fulfill technology requirements

- Provide technical guidance on IT processes and system utilization best practices

- Troubleshoot and resolve issues across the entire IT ecosystem efficiently

- Design and enforce zero trust policies across development and operations infrastructure

 

Automation & Systems Integration

- Build and maintain API integrations between engineering tools and security platforms

- Develop custom automation solutions to eliminate manual administrative overhead

- Create self-service capabilities and streamlined onboarding processes

 

Security & Compliance

- Monitor and audit access patterns across all engineering systems

- Implement security controls that enable rather than hinder developer velocity

- Ensure compliance with security policies while maintaining operational efficiency

 

Collaboration & Support

- Partner with engineering teams to understand infrastructure and workflow requirements

- Provide technical guidance on security best practices and access management

- Troubleshoot and resolve issues across the engineering operations ecosystem

 

 

About Melio: 

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.

With offices in New York, Denver, and Tel Aviv, and a vibrant work culture, Melio is expanding every single day. We are a diverse group of people who love what we do and do what we love. If you are a driven and passionate team player, you will fit right in. We are an equal-opportunity employer and are always on the lookout for top-notch talent—please reach out if you would like to join us on this exciting journey!